Emergency Services Representative
About The Position
As an Emergency Services Representative you will: Greet the patient/family as they enter Emergency Department or Urgent Care. Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment. Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification. Obtain patient insurance information and co-pays/point of service deposits. Schedule patient follow up appointments. Monitor EPIC system for patient admissions, discharges, or transfers.
Requirements
- High school diploma or equivalent
- 1+ years of work experience in a related job discipline.
Nice To Haves
- Healthcare experience is preferred.
Responsibilities
- Greet the patient/family as they enter Emergency Department or Urgent Care.
- Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
- Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
- Obtain patient insurance information and co-pays/point of service deposits.
- Schedule patient follow up appointments.
- Monitor EPIC system for patient admissions, discharges, or transfers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
