Emergency Services Representative/Dispatcher

National Fuel Gas • West Seneca, NY

276d • $26 - $31

About The Position

National Fuel is currently seeking Emergency Services Representatives for an outstanding career opportunity in our Operations Clerical department located at our Mineral Springs Service Center in West Seneca, NY. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.

Requirements

• High school diploma or equivalent
• Excellent communication and customer service skills
• Demonstrate attention to detail, organizational skills, and multitasking are required
• Strong Microsoft Office (Word and Excel) skills

Nice To Haves

• Emergency services background
• Experience in a phone center or customer service environment

Responsibilities

• Accurately relaying information regarding customer service and emergency situations to employees working in the field using radios or telephones, in a dispatch role
• Responding to customer calls regarding gas emergencies
• General clerical work including data entry, gathering data and creating reports, maintaining various maps and service line records and operation of office equipment

Benefits

• Medical and Prescription Drug Coverage
• Dental Coverage
• 401(k) with Company Match
• Life Insurance
• Company Funded Retirement Savings Account
• Flexible Spending Account
• Paid Vacation, Company Holidays & Sick Time
• Parental Leave for Mothers and Fathers
• Tuition Reimbursement
• Charitable Giving Programs

What This Job Offers

• Industry: Utilities
• Education Level: High school or GED