Emergency Recovery Coordinator (ERC)

Paul Davis • Edmond, OK

106d • $50,000 - $100,000

About The Position

As an Emergency Recovery Coordinator (ERC) with Paul Davis, you will serve your community during critical times, generating revenue opportunities by consulting with property owners affected by fire, water damage, or other large-scale emergencies. You will work closely with public emergency response agencies and private entities, fostering customer loyalty through positive relationships. Your role will involve participating in community awareness events and proactively seeking opportunities to assist those in need. ERCs are essential in helping customers transition from chaos to calm after traumatic events, ensuring they receive the highest quality care for their properties.

Requirements

• Ability to deliver truth and certainty to property owners
• Proficient with current technology
• Emphasis on learning and continuing education
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Valid driver's license and satisfactory driving record
• Relevant experience in the field

Nice To Haves

• Self-motivated to achieve results
• Enjoys working with people in need
• Organized yet flexible, able to prioritize tasks
• Thrives under high-stress situations
• Passionate about helping others

Responsibilities

• Serve the community during emergencies
• Consult with property owners impacted by disasters
• Cooperate with public emergency response agencies and private entities
• Establish and maintain customer loyalty and trust
• Participate in community awareness events and programs
• Proactively search for and act upon potential opportunities
• Educate customers on products and services
• Monitor and respond to lead sources
• Volunteer for community events
• Be on-call 24/7, including weekends and holidays
• Provide emergency recovery kits and services
• Support the organizational mission, vision, and values

Benefits

• Ongoing Leadership Development Program and industry events
• One-on-one mentorship
• Three months of structured training
• Access to Paul Davis University and regular training opportunities
• Company-provided cell phone and computer
• Company vehicle and gas reimbursement
• PTO and sick days with a flexible schedule
• Base salary plus commission, with earning potential from $50,000 to $100,000+

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Number of Employees: 1,001-5,000 employees