Emergency Recovery Coordinator (ERC)

Paul Davis • Superior, WI

107d • $50,000 - $100,000

About The Position

The Emergency Recovery Coordinator (ERC) at Paul Davis serves the community during critical times, generating revenue opportunities by consulting with property owners affected by emergencies such as fire or water damage. The role involves cooperation with public emergency response agencies and private entities, establishing customer loyalty through positive relationships, and participating in community awareness events. ERCs are responsible for helping customers transition from chaos to calm after traumatic events, requiring quick thinking and effective communication skills.

Requirements

• Ability to deliver truth and certainty to property owners
• Proficient with current technology
• Emphasis on learning and continuing education
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Valid driver's license and satisfactory driving record
• Relevant experience

Nice To Haves

• Self-motivated to achieve results
• Enjoys working with people in need
• Organized but flexible with time management
• Thrives under high-stress situations
• Servant's heart to care for others

Responsibilities

• Serve the community during emergencies
• Generate revenue opportunities by consulting with property owners
• Cooperate with public emergency response agencies and private entities
• Establish positive relationships with customers
• Participate in community awareness events
• Proactively seek and act upon potential opportunities
• Educate customers on products and services
• Monitor and respond to lead sources
• Maintain positive relationships in the local community
• Provide emergency recovery kits and services
• Support the organizational mission, vision, and values

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Number of Employees: 1,001-5,000 employees