About The Position

Provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis through telephonic, face to face, or interactive video communication. Ability to work in an intense, stressful work environment where you must perform rapid assessments, make swift treatment decisions and have the ability to multi task. Applies specialized clinical knowledge and advanced clinical skills in the areas of assessment, diagnosis, and crisis intervention of mental, emotional and behavioral disorders, conditions and addictions, including severe mental illness in adults and seniors, severe emotional disturbances in children and adolescents, and acutely intoxicated or withdrawing individuals. Helps facilitate referral or placement to appropriate level of care or other resource.

Requirements

  • The individual must be able to work the hours specified.
  • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
  • Bachelor's and 10 years hospital assessment experience or Master's must be obtained within 6 months of hire

Responsibilities

  • Answers all inquiry calls in a timely fashion, offer and schedule assessments, complete the database and keep all information up to date.
  • As the point of contact for all of BHC services, provides excellent customer service to all callers.
  • Completes the psychosocial assessment including suicide/homicide risk assessment, determine appropriate level of care and make appropriate referrals.
  • Manages the Behavioral Health Center emergency room by visiting with walk in patients, providing a medical screen, meeting all the EMTALA guidelines.
  • Assists the emergency room physicians, including E- assessment through the E-emergency program.
  • Works with law enforcement to petition or place Board of Mental Illness holds when needed, and with security regarding transports and Crisis Prevention Intervention when needed.
  • Provides crisis intervention and case management for local mental health clinics, medical clinics and psychiatry clinics.
  • Provide EAP assessment and counseling including phone intervention.
  • Manages the psychiatric inpatient beds through a system wide tracking board, manage the physician rotation assignments and on call schedules.
  • Maintains current knowledge of admitting modules and the ability to register Clinical ARC patients and Pre-admitted patients, in a timely fashion.
  • Provides ongoing training/orientation for all students including psychiatric residents, nurses, counseling interns and paramedics.
  • Provides mental health support services in the community and promote mental health services available through Avera Behavioral Health.
  • Obtains and completes all insurance pre-certifications and authorizations as determine necessity for pre-certification; coordinates with insurance companies, patients and clinical staff to obtain information; and maintains complete and accurate documentation.
  • Must have proficient knowledge of insurance requirements, medical/clinical terminology, psychotropic medications, and medical necessity associated with certification.
  • Must maintain an updated working knowledge of the following: SD, Minnesota and Tribal Mental Illness Holds; Duty to Warn and Abuse reporting standards; Informed consent and competence to make treatment decisions; referral sources in a 4 state region; level of care criteria and pre-authorization requirements and processes; ASAM criteria; DSM criteria; ICD9 codes along with de-certification process and appropriate admission service types.

Benefits

  • May be eligible for a $3,000 sign on bonus!
  • Student Loan Repayment: This position may be eligible for Avera’s Student Loan Repayment Program, which helps you pay off your loans and save money. Each month an extra payment of $167 (up to $10,000) from Avera will help pay down your principal balance faster.
  • PTO available day 1 for eligible hires.
  • Up to 5% employer matching contribution for retirement
  • Career development guided by hands-on training and mentorship

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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