Emergency Medical Technician EMT

Concentra Career Choice•Saint Joseph, MO

4h•Onsite

About The Position

At Concentra, the Emergency Medical Technician (EMT) is a vital member of the patient care team, providing exceptional care and playing a crucial role in improving the health of America's workforce. This role involves performing routine medical and testing procedures under the direct supervision of a treating clinician, as well as supporting other facility areas like registration and referral management. The EMT is expected to deliver efficient and accurate one-on-one patient care in a fast-paced environment, ensuring quality clinical care and a welcoming, respectful experience for every patient.

Requirements

High School Diploma or GED
Certification as an Emergency Medical Technician
Must meet credentials in the state of employment in accordance with state requirements and applicable regulations
CPR/First Aid Certification
Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection certifications
At least 1 year of job-related experience
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated medical knowledge, techniques and information needed to treat injuries
Demonstrated ability to administer first aid/emergency care
Demonstrated ability to speak effectively and convey information to supervisors, peers and customers
Demonstrated ability use judgement and perform critical thinking
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Responsibilities

Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, pulmonary function tests, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Determine nature and extent of illness or injury to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of patient, and knowledge of emergency medical practice
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations
Administer prescribed first-aid treatment potentially performing such activities as application of splints, administration of oxygen or intravenous injections, treatment of minor wounds or abrasions, or administration of artificial resuscitation
At the direction of the Center Medical Director, communicate with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Complete any applicable training including but not limited to clinical competency training that occurs monthly
Maintain and operate all medical devices and equipment, including calibration and record keeping
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility