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The Emergency Medical Services Dispatcher receives and processes requests from a variety of sources to include multiple telephone lines and radio frequencies for emergency and non-emergency assistance under moderate supervision. Dispatches appropriate personnel in an efficient and timely manner. Operates various on-line systems to enter, update and retrieve data. Maintains a variety of logs and files. Receives and manages requests for emergency and non-emergency medical assistance. Provides instructions as necessary and coordinates dispatch and communications activities to ensure the appropriate EMS response. Maintains contact with emergency personnel in the field. Provides information to responding units regarding location, directions, changes to circumstances, etc. Responds to information requests from responding EMS personnel. Coordinates assistance from other agencies and/or departments as requested, including contacting other agencies for response to specific situations.