Emergency Department Technician

Logan Health Medical Center • Kalispell, MT

1d

About The Position

Fast-paced. Purpose-driven. Patient-focused. When every second matters, you matter. As an Emergency Department Technician, you’ll be a vital part of the care team—supporting nurses, providers, patients, and families in one of the most dynamic environments in healthcare. This role is ideal for someone who thrives under pressure, values teamwork, and is passionate about delivering compassionate, high-quality care when it’s needed most.

Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Why This Role Matters The Emergency Department is often the first point of contact for patients during some of the most stressful moments of their lives. As an ED Tech, you’ll help create a calm, organized, and supportive environment while ensuring patients receive timely, respectful, and safe care. What You’ll Do In this hands-on role, you’ll support clinical operations and patient care by: Demonstrating professionalism, civility, teamwork, and exceptional customer service in every interaction Supporting the Triage Nurse by greeting patients and families, maintaining clear communication, answering phones, and directing individuals appropriately Collecting and entering patient information and vital signs into the EMR Maintaining a clean, organized, and well-stocked triage area and waiting room Monitoring and communicating critical changes in patient condition to the appropriate nurse Operating and maintaining equipment according to departmental and safety standards Performing supply stocking and outdate checks with attention to cost-effective resource use Upholding patient rights related to diversity, privacy, and confidentiality Maintaining competency in Emergency Department–specific skills and responsibilities Complying with all hospital policies, regulatory requirements, and EMTALA standards Duties may vary based on departmental needs, but all work supports safe, compliant, and patient-centered care.

Requirements

• Current CNA, EMT, or Paramedic license (Montana license required within 3 months of hire)
• BLS HCP certification (may be obtained during orientation)
• Strong interpersonal, verbal, and written communication skills
• Ability to manage sensitive and confidential situations with professionalism and tact
• Strong organizational skills, attention to detail, and ability to work independently and as part of a team
• Reliable, consistent attendance as scheduled

Nice To Haves

• At least one (1) year of related healthcare experience
• Knowledge of medical terminology
• Experience with Meditech and/or electronic medical records (EMR)
• Comfort using MS Office Suite and learning new software systems

Responsibilities

• Demonstrating professionalism, civility, teamwork, and exceptional customer service in every interaction
• Supporting the Triage Nurse by greeting patients and families, maintaining clear communication, answering phones, and directing individuals appropriately
• Collecting and entering patient information and vital signs into the EMR
• Maintaining a clean, organized, and well-stocked triage area and waiting room
• Monitoring and communicating critical changes in patient condition to the appropriate nurse
• Operating and maintaining equipment according to departmental and safety standards
• Performing supply stocking and outdate checks with attention to cost-effective resource use
• Upholding patient rights related to diversity, privacy, and confidentiality
• Maintaining competency in Emergency Department–specific skills and responsibilities
• Complying with all hospital policies, regulatory requirements, and EMTALA standards
• Maintaining regular and consistent attendance as scheduled by department leadership.

Benefits

• Medical, Dental, and Vision insurance
• Time Off
• 401(k) with generous matching
• Employee assistance program (EAP)
• Free parking
• Employee referral program
• Logan Health Fitness Center - Waived registration fee and 1/2 off monthly membership dues
• Additional night and weekend shift differential pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees