Emergency Department Technician-Casual

St Croix Health•St. Croix Falls, WI

About The Position

St. Croix Health is looking for a casual Emergency Department Technician to join our team! This position works 12-hour shifts. Casual requirement is minimum of two (2) shifts per month. Job Summary: The Emergency Department Technician (EDT) is responsible for providing direct care to patients across the age spectrum at the directions of RNs and medical providers. EDTs will assist staff in specific procedures in the Emergency Department, assist in patient flow, transport, and comfort. Will keep the unit clean, orderly, and stocked. Assures timely cleaning and turnover of patient room and of equipment that must be prepared for reprocessing.

Requirements

Current WI Nurse Aide Registry or level of EMT certification to include EMT-B or EMT-I (on either National Registry or State of Wisconsin)
BLS certification within 3 months of employment
High School Diploma or equivalent degree
At least one year of experience in ERT, EMT, EDT or CNA position in a hospital or Emergency Services preferred
Previous customer service experience including in-person and telephone interactions preferred
Excellent communication and listening skills
Excellent customer service skills
Demonstrated ability to work independently with little direction and manage multiple demands and priorities
Ability to balance the needs of visitors, patients and colleagues
Demonstrated excellent customer service
Ability to respond patiently and effectively to patients, visitors and hospital staff
Ability to maintain effective working relationships in a stressful environment with patients, visitors and hospital staff
Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of standing, bending, and reaching
Must be able to lift up to 50 pounds at times.

Nice To Haves

At least one year of experience in ERT, EMT, EDT or CNA position in a hospital or Emergency Services preferred
Previous customer service experience including in-person and telephone interactions preferred

Responsibilities

Transports patients by wheelchair and patient cart
Assists patients with ambulation and positioning using safe patient handling techniques
Obtain vital signs and report abnormal vital signs to RN
Informs RN of patient/family observations and/or concerns
Promptly responds to patient call lights/requests
Demonstrates concern for patient dignity, privacy and confidentiality
Performs tasks with adaptations or modifications consistent with patients ages and developmental abilities
Obtains ordered specimens from patient
Transports specimens and blood products
Demonstrates adherence to proper procedures
Assists in resuscitation
Assists nurses with patient care activities
Communicate to RN patients needing immediate emergency care and intervention
Perform daily living activities such as, toileting, bathing, and bed changes
Document in patient Electronic Medical Record
Document patient care activities, procedures and cares provided
Documentation is clear, concise, accurate and timely
Validate vital signs
Restocks room, supplies and room carts
Assists with patient room clean-up between patients
Remove and replace outdated supplies
Inspect equipment throughout department within required timeline
Reports discrepancies and/or malfunctions to RN or House Supervisor
Prefabricated splint application (ace wraps, cam boots, knee immobilizers, slings, etc.
Wound irrigation and prep, suture tray set up
Ensure room safety and safety watch
Assist physician with procedures (suturing, central line, chest tube, etc.)
Perform EKG’s and place patient on cardiac monitor
Maintain quality, safety, and/or infection control standards
Prepare, coordinate, and arrange patient and chart as needed for admissions/transfers/OR
Direct and occasionally escort patient/family to appropriate area with facility
Registers patients in database