About The Position

Emergency Department Technician – Emergency Department 30-bed Emergency Care Unit Rapid paced, high acuity unit with 155 visits per day; > 55,000 annual visits ACLS, PALS, and EKG provided An orientation program facilitated by a Clinical Educator, focused on Emergency Nursing especially for the novice nurse PRN - will need to work a min of 24 hours off shift per 6 week schedule 12-hour day/evening/night Weekend and Holiday as needed Shift and Weekend Differential Eligibility Position Function: The Emergency Department Technician is under the direct supervision of the Nurse Manager, Clinical Manager, or at the direction of a physician. Performs clerical, computer, phlebotomy, EKG, and other patient care duties in the Emergency Department.

Requirements

  • At least one of the following four or the equivalent in relative experience is required: (1) graduate of an accredited medical assistant program; or (2) graduate of an accredited phlebotomy program with 6 months of experience; or (3) 2 years of acute hospital CNA experience; or (4) nursing student clinical experience.
  • Demonstrated knowledge of medical terminology is required.
  • Successful completion of EKG class with minimum score of 80% required within 6 months of hire.
  • Experience applying customer service behaviors and communication skills required.
  • CPR certification required.

Nice To Haves

  • Proficiency in Phlebotomy preferred
  • proficiency in EKG preferred
  • experience in reading cardiac rhythms preferred
  • basic computer literacy and typing skill preferred

Responsibilities

  • Assist physician in patient examinations and specific ED procedures.
  • Performs weekly checks of eyewash station as assigned.
  • Assists in order entry and clerical duties as needed.
  • Completely and accurately documents all patient interventions and interactions on PCR.
  • Recognizes and responds to priorities in the patient care process. Readily adapts to changes in workload and responds efficiently.
  • Answers and responds to patient call lights promptly.
  • Accurately performs phlebotomy duties on all age/population groups and processes specimens to assure proper handling, labeling, and EDM documentation.
  • Performs treatments, procedures, collects and records patient data under the direction of the RN with attention to detail, accuracy, and patient comfort and safety. Keeps RN informed of findings.
  • Interprets patients EKG rhythm.
  • Communicates in a timely manner any aberrancies or arrhythmias to the primary RN and/or Resource Nurse, recognizing the significance of the interpretation and need for appropriate intervention.
  • Ensures alarms are on and properly set at all times.
  • Responds appropriately to emergent rhythms.
  • Completes rhythm competencies as required and by due date.
  • Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
  • Advises appropriate personnel of situations requiring attention or follow-up.
  • Readily adapts to changes in workload. Prioritizes work.
  • Maintains patient assignment boards, trackers, and Responder 5 applications.
  • Transports medications within the hospital as requested and needed according to Hospital policy.
  • Accurately applies orthopedic splints and dressings with associated patient/family teaching as directed.
  • Discontinues IV site at direction of Nursing Staff and accurately documents in EDM.
  • Assists with post mortem care.
  • Assists nursing staff in preparing for emergency transfer to cath lab or OR.
  • Able to verbalize and demonstrate eye irrigation as assigned.
  • Properly performs glucometer testing.
  • Independently restocks inventory of all work areas each shift as needed.
  • Able to verbalize and demonstrate correct procedure for cleaning of specialty ED equipment.
  • Accurately completes and transmits 12 lead EKG’s.
  • Demonstrates proper application of restraints in the ED setting.
  • Completes mandatory education and inservices by due date.
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