ED Technician Days

Trinity Health • Springfield, MA

22h • Onsite

About The Position

Mercy Medical Center is seeking a skilled and compassionate Emergency Department Technician (ED Tech) to join our fast-paced Emergency Department. In this vital role, you’ll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions.

Requirements

• High school diploma or GED required.
• CPR/BLS certification required (American Heart Association or American Red Cross).
• Completion of Assault Reduction Training required.
• Ability to pass background checks and drug screenings.

Nice To Haves

• Prior experience in emergency or acute care settings preferred.

Responsibilities

• Perform and document patient care activities in the Electronic Health Record (EHR).
• Provide basic nursing care including ADLs, vital signs, intake/output, weights, and specimen collection.
• Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation.
• Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.
• Troubleshoot equipment and care-related issues, identifying causes and implementing solutions.
• Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.
• Perform other duties as assigned by the Nurse Manager.

Benefits

• Day One Benefits – Health, dental, vision, and more.
• Career Growth – Advancement opportunities within Trinity Health Of New England.
• Award-Winning Care – Be part of a team recognized for excellence in patient outcomes.
• Mission-Driven Culture – Rooted in compassion, service, and community impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED