Emergency Department Receptionist

Huron Regional Medical Center•Huron, SD

32m•Onsite

About The Position

JOIN OUR TEAM! Spanish and Karen bilingual applicants encouraged to apply for any open positions in which you are qualified. Reports To: Emergency Department Coordinator Status: Part Time Shift: Rotating days/evenings Job Schedule: 8 and 12 hour shifts Weekly Hours: 60-72 very two weeks Remote Position: No Pay: Competitive salary Job Summary Provides receptionist services for the Emergency Department and Outpatient treatment area. Demonstrates the mission of HRMC by displaying REACH, our core value system: Respectful - We value the unique talents, ideas, contributions, and circumstances of each individual. Engaged - We value being active, positive participants at work and in our communities. Available - We value providing local access to care for our communities while being present for each other. Competent - We value knowledgeable, people-centered, innovative, and technology driven teams. Helpful - We value always helping others with kindness and compassion. Essential Job Functions Interviews the patient/guardian to accurately obtain and appropriately record the necessary information to complete the admitting process in a courteous and efficient manner. Provides clerical support on the unit. Assists nurses and ED providers with patient care and transfers within the hospital and to other facilities. Acts as a backup for the switchboard operator for breaks. Other Job Duties: Assumes responsibility for professional self-development. Participates in in-services, educational programs, unit meetings (attend a minimum of 80% of unit meetings per year), and mandatory meetings Assist the Coordinator of the ED/OP as needed Assists in the orientation and development of personnel according to department needs and as directed Demonstrates the mission of the hospital is met by demonstrating the Core Values: Be Accessible – determined to provide local interventional healthcare for the community. Be Helpful – always help each other while caring for others. Be Knowledgeable – knowledge applied thoughtfully to others. Maintenance of a professional appearance. Follows infection control procedures and universal precautions as applicable to work at hand according to established policy. Promotes and maintains confidentiality of information regarding patients, families, healthcare personnel, and the facility.

Requirements

High school graduate or GED equivalent required
Broad background or training in medical office procedures and standards and knowledge of computer software preferred
Able to communicate congenially and in a professional manner with co-workers, families, and physicians
Excellent organizational skills
Ability to work independently
BLS required
Cross training required
High quality phone etiquette and customer service skills required
Requires frequent walking, standing, sitting, bending, reaching, stooping, kneeling, crouching, talking, hearing, and moderate lifting
Risks of exposure to communicable or infectious disease
Subject to inside environmental conditions and to atmospheric conditions
Able to assist nurses and providers with patient care as needed

Responsibilities

Interviews the patient/guardian to accurately obtain and appropriately record the necessary information to complete the admitting process in a courteous and efficient manner.
Provides clerical support on the unit.
Assists nurses and ED providers with patient care and transfers within the hospital and to other facilities.
Acts as a backup for the switchboard operator for breaks.
Assumes responsibility for professional self-development. Participates in in-services, educational programs, unit meetings (attend a minimum of 80% of unit meetings per year), and mandatory meetings
Assist the Coordinator of the ED/OP as needed
Assists in the orientation and development of personnel according to department needs and as directed
Maintenance of a professional appearance.
Follows infection control procedures and universal precautions as applicable to work at hand according to established policy.
Promotes and maintains confidentiality of information regarding patients, families, healthcare personnel, and the facility.