Emergency Department Coordinator

About the position

Regions Hospital in St. Paul, MN is looking for exceptional, patient focused ED Coordinators to join our Emergency Department team and make a difference for our patients and our community. ED Coordinators are one of the Emergency Center's first line of contact with emergency patients, patient families, physicians, nurses, paramedics, police officers and other para‑medical personnel both in‑house and outside the hospital. This is an excellent position for someone who possesses a high degree of public contact skills. Other responsibilities as an ED coordinator includes entering patient care data, ordering tests as directed, chart processing, admitting patients, screening and answering phone calls, as well as other tasks as assigned. Coordinates patient flow and assists physicians and nurses with all aspects of patient care. ED Coordinators tasks must be constantly prioritized and executed quickly and accurately. At Regions Hospital, we are known for saving lives in our Level I Trauma Center, and our staff is key to the exceptional care we provide each patient. Our award-winning programs give our patients and their families a place of comfort and healing. We are proud of the care we give each and every patient. Join our team and make good happen!

Responsibilities

• Enter patient care data
• Order tests as directed
• Process charts
• Admit patients
• Screen and answer phone calls
• Coordinate patient flow
• Assist physicians and nurses with all aspects of patient care
• Prioritize and execute tasks quickly and accurately

Requirements

• Previous experience or recent education (within one year) with office procedures and equipment
• Previous computer experience required
• Previous customer service experience that includes personal interactions, both in person and on the phone, problem solving and multi-tasking with skill in balancing the need of guests, patients and colleagues

Nice-to-haves

• High school diploma or equivalent
• Education or previous experience in health care field
• Previous experience using an electronic medical record
• Health Unit Coordinator Certification or experience
• Knowledge of medical terminology
• Demonstrates understanding of patient rights and HIPAA

Benefits

• Medical insurance
• Dental insurance
• 401k with match
• Disability insurance
• Tuition reimbursement
• On-site employee fitness center
• On-site physical therapy clinic for employees
• On-site employee clinic
• Center for Employee Resilience providing support and evidence-based practices
• Qualified non-profit employer under the federal Public Service Loan Forgiveness Program
• Proud to be a Yellow Ribbon Company