Emergency Department Clerk

Kaiser Permanente • South San Francisco, CA

125d

About The Position

The position involves greeting, assisting, and registering patients who present for treatment. The role requires receiving, making, and transferring telephone calls promptly, courteously, and efficiently. The candidate must demonstrate the ability to work accurately with a high volume of work in a fast-paced setting while maintaining professional conduct, including dealing courteously, tactfully, and patiently with patients, co-workers, and consumers. Additionally, the role includes alphabetizing filing tasks.

Requirements

• High School diploma.
• Typing speed of 25 WPM.
• Knowledge of medical terminology.
• Ability to work in a Labor/Management Partnership environment.

Nice To Haves

• One year of medical experience.
• Six months of experience in a hospital/clerical setting or medical office.
• Ability to work productively in a busy and complex environment.
• Reception and cash handling experience.
• Experience with PS3 scheduling and staffing system.

Responsibilities

• Greet, assist, and register patients for treatment.
• Receive, make, and transfer telephone calls promptly and courteously.
• Work accurately in a high-volume, fast-paced environment.
• Maintain professional conduct with patients and co-workers.
• Alphabetize filing tasks.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED