Emergency Department Access Representative-Full Time-Nights

Cape Fear Valley Health System • Lillington, NC

126d

About The Position

The ED Access Representative registers all patients in the adult and pediatric emergency departments. The ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department. As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.

Requirements

• Medical Terminology required within 90 days of initial employment.
• One to two years (1-2) insurance/clerical experience within a hospital or medical office setting preferred.
• Knowledge of insurance and collection of payments preferred.
• Experience with Microsoft Windows required.
• Ability to type and perform data entry functions at a level required to maintain productivity standards.
• Excellent verbal and written communication skills are required.
• Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred.
• Critical thinking skills and ability to problem solve and multi-task required.

Nice To Haves

• Ability to appropriately handle complexity and stress with the changing needs of patients, families, visitors, and the Health System.
• Experience in a medical office setting.

Responsibilities

• Register all patients in the adult and pediatric emergency departments.
• Complete the registration process for emergency patients and direct admits.
• Collect patient liabilities upon discharge from the emergency department.

Benefits

• $2,000 Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals