Jamestown Regional Medical Center-posted 4 months ago
Full-time • Mid Level
Jamestown, ND
251-500 employees

The Emergency Department Manager is a registered nurse who provides leadership, direction, and oversight for the delivery of patient care within the Emergency Department. In this role, the Manager champions the mission, vision, and health roots of Jamestown Regional Medical Center, ensuring safe, efficient, and high-quality emergency services. They foster a culture of collaboration, accountability, and continuous improvement while supporting the professional growth and engagement of the care team. By balancing clinical expertise with operational leadership, the Emergency Department Manager drives excellence in patient outcomes, staff satisfaction, and departmental performance.

  • Ensures the effective use of the nursing process in delivering patient care, considering Erikson’s developmental life stages to address the needs of patients across all age groups.
  • Maintains and assures high-quality care by developing and interpreting hospital and nursing policies, procedures, and standards; ensuring compliance with state board of nursing and nurse practice act requirements, as well as other regulatory bodies, including The Joint Commission.
  • Continuously measures health outcomes against established standards and recommends or implements necessary adjustments to optimize patient care delivery.
  • Identifies, reports, and follows up on potential risk management, corporate compliance, HIPAA, and quality and safety issues in a timely manner.
  • Oversees the functionality and readiness of medical and administrative equipment by verifying emergency equipment availability, adhering to manufacturer’s guidelines, troubleshooting malfunctions, coordinating repairs, maintaining inventory, and assessing new equipment and techniques for potential integration.
  • Facilitates clear communication of policy, procedure, and operational changes to staff, while actively gathering and incorporating feedback from team members.
  • Leads performance improvement initiatives focused on ED throughput, door-to-provider times, left-without-being-seen rates, and length of stay.
  • Ensures trauma and emergency readiness by coordinating drills, maintaining staff competencies in ACLS, PALS, TNCC, and other critical certifications.
  • Establishes and monitors evidence-based triage and acuity tools to prioritize patient needs and allocate resources effectively.
  • Partners with physicians, advanced practice providers, and ancillary departments to support interdisciplinary collaboration.
  • Promotes a just culture by encouraging transparent reporting of errors and near misses.
  • Professional level of knowledge acquired by completing an accredited RN nursing education program.
  • Must hold RN licensure from the ND board of Nursing for the current year.
  • Preference for a Master's in Nursing or related field; required Baccalaureate Degree in Nursing.
  • ED position requires completion of ACLS courses and TNCC preferred.
  • Minimum of three years of general nursing experience in hospital (health care field).
  • This position requires BLS, ACLS, PALS. Must have or obtain TNCC within 6 months of hire.
  • Preference for previous supervisory or management experience.
  • Minimum one year of staff experience in Emergency Medicine.
  • Knowledge of Joint Commission Standards.
  • Knowledge of administrative nursing practice.
  • Previous supervisory or management experience.
  • Completion of ACLS courses and TNCC preferred.
  • Punctual and regular attendance is an essential responsibility.
  • Supportive of administrative decisions.
  • Encourages and supports team building through effective conflict resolution and problem solving.
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