Emergency Communications Officer - Part-Time

Virginia Information Technologies Agency • Nottoway, VA

7d • $18 • Onsite

About The Position

The Virginia Department of Military Affairs State Team provides professional and
responsive state support functions to the Adjutant General of Virginia, the
Virginia National Guard, the Virginia Air Guard, and the Virginia Defense Force
in order to ensure their ability to support and defend the United States and the
Commonwealth of Virginia.

Purpose of Position:

To provide Emergency coordination services for Fort Barfoot. To perform a
variety of communications and operational tasks in support of public safety
operations such as dispatching calls of a police and emergency nature, providing
medical information pending arrival of EMT/Paramedics and to obtain criminal and
driving histories and wants via computer terminal to ensure enforcement of the
law and provide safety to police officers and the public. To provide courteous,
prompt, accurate and efficient information to all who call. Receives general
administrative supervision from the Emergency Communications Operations Manager,
Emergency Services Branch Chief, and the Director of Public Works in terms of
broadly defined missions and goals.

Telework for this position is only allowed during emergencies. This is a
part-time position and is ineligible for state benefits. Hours are limited to an
average of 29 per week, not to exceed 1500 hours per year.

Requirements

• Knowledge of Radio-Telephonic operations and procedures
• Knowledge of Procedures used in operating Computer Aided Dispatch Systems
• Knowledge of Policies and procedures of receiving and processing emergency calls
• Knowledge of Specialized computer systems/software currently used in the Communications Department
• Knowledge of Basic business arithmetic
• Knowledge of Localized Geographic features and directional information
• Skill in call screening techniques and phone etiquette
• Knowledge of standard office practices and procedures, including records management
• Ability to communicate effectively in oral and written forms
• Skill in performing technical, specialized, complex, difficult or technical office support work
• Ability to read and explain rules, policies and procedures
• Skill in compiling and summarizing information and preparing periodic or special reports
• Ability to work under pressure, exercising good judgment and making sound and timely decisions & General Knowledge of Techniques for dealing with a variety of individuals from various emergency and non-emergency situations, socio-economic, ethnic and cultural backgrounds, in person and over the telephone
• Valid Driver's License and acceptable driving record required

Nice To Haves

• Considerable administrative support experience; or an equivalent combination of education, training, and experience preferred.

Responsibilities

• provide Emergency coordination services for Fort Barfoot
• perform a variety of communications and operational tasks in support of public safety operations such as dispatching calls of a police and emergency nature
• providing medical information pending arrival of EMT/Paramedics and to obtain criminal and driving histories and wants via computer terminal to ensure enforcement of the law and provide safety to police officers and the public
• provide courteous, prompt, accurate and efficient information to all who call

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed