Emergency Center Scribe - Nights

UMC Health System

4d•Onsite

About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. THIS IS A NIGHT POSITION with typical shifts hours from 7PM TO 7AM. JOB SUMMARY: • Scribing patient database, limited physician orders and physician notes into Electronic Medical Record. • Retrieve and collate patient records. • Telephone and communication liaison for physician. • Patient room set up as appropriate. • Monitor First Net Patient Tracking board and communicate status of pending diagnostic tests to physicians and nursing staff, and facilitate patient flow in general. • Insure completion of 100% of patient discharge phone calls. • Assist as appropriate with coordination of patient/family dcare in a patient relations function. • Assist physicians with DME arrangements and clinic referral appointments. • Miscellaneous tasks assigned to facilitate physician efficiency. REPORTS TO: JOB SPECIFIC RESPONSIBILITIES: • Participate in all mandatory organizational events: o Departmental staff meetings o Mandatory organizational in-services • Proficient in scribing patient data into electronic medical record. • Proficient in communication with EC physicians, consulting physicians, nursing staff, nurse practitioners, physician assistants, and ancillary staff. • Proficient in communication as appropriate with patients and families. • Proficient in facilitating patient flow through monitoring of FirstNet Tracking Board. • Proficient in follow-up with all discharged patients: o Performs 100% of assigned discharge phone calls. o Appropriately involves physician staff and nursing staff with patient questions and concerns regading medical conditions, discharge instructions, and/or treatment or medical follow-up. • Competent in assisting with DME arrangements. • Performs miscellaneous tasks assigned eagerly and competently. • Serves as an advocate for nursing staff by presenting their ideas and/or concerns to appropriate Administrative/Committees. • Is a contributing part of the multidisciplinary team in the EC, respectful to all disciplines and clearly part of the team, rather than part of an insulated subgroup of the physician team. • Performs other duties as assigned. • Communicates equipment needs of physician group to Medical Director Assistant. EDUCATION AND EXPERIENCE: • High school/GED • Some College preferred • Medical terminology preferred • Anatomy & Physiology preferred REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS: None. SKILLS AND ABILITIES: • Must maintain excellent computer skills and data entry skills; Electronic Medical Record accessing and data entry, word processing, excel spreadsheet, Lawson. • Must possess excellent telephone and communication skills. • Fluent in medical terminology. INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS: This position requires close interaction with other ancillary departments in order to facilitate a quality multi-disciplinary approach to patient care. PHYSICAL CAPABILITIES: Work is of medium demand; walking, sitting and standing most of the time while on duty. Occasional lifting of patients with assistance is required. Talking and hearing is essential in communication with patients, physicians, nursing staff and ancillary support staff and in receiving doctor's orders and doctor's notes. Near visual acuity required to work with charts and records. ENVIRONMENTAL/WORKING CONDITIONS: Works in a well-lighted, heated and ventilated building. Hours may vary to accommodate needs in the department as prescribed by the philosophy of the hospital. Exposure to blood borne pathogens is high risk. DIRECT REPORTS: UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Request for accommodations in the hire process should be directed to UMC Human Resources. Benefits: Resilience program Emotional Physical Spiritual Financial Career Community On-Site Professional Counselors (EAP) Discounted Pharmacy Cost Cash Retention Bonus (only one in our region) Retirement Benefits w/Employer Match PTO & Extended Illness Medical, Dental, & Vision Insurance And more at: https://apps.umchealthsystem.com/documents/wellness.pdf UMC Vision, Mission and Standards: Vision: To Serve Our Patients in the Best Teaching Hospital in the Country Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals. Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect About UMC Magnet Designated 501 licensed beds 62 Site locations Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly UMC Physicians Culture, Vision, Mission, and Standards: Culture: Service is Our Passion Vision: The best place to work and the best place to receive healthcare. Mission Statement: To improve the quality of life for our community by providing the best patient experience for every patient. Standards: Teamwork, Respect, Accountability, Compassion, Kindness About UMCP 35 Practice Locations – private practices and urgent care centers Over 125 physicians and advanced practice providers Ranked as “One of the Best Places to Work in Texas” by Texas Monthly Employee Engagement Score of 96% measured by Press Ganey Associates

Requirements

High school/GED
Must maintain excellent computer skills and data entry skills; Electronic Medical Record accessing and data entry, word processing, excel spreadsheet, Lawson.
Must possess excellent telephone and communication skills.
Fluent in medical terminology.
Work is of medium demand; walking, sitting and standing most of the time while on duty.
Occasional lifting of patients with assistance is required.
Talking and hearing is essential in communication with patients, physicians, nursing staff and ancillary support staff and in receiving doctor's orders and doctor's notes.
Near visual acuity required to work with charts and records.
Works in a well-lighted, heated and ventilated building.
Hours may vary to accommodate needs in the department as prescribed by the philosophy of the hospital.
Exposure to blood borne pathogens is high risk.

Nice To Haves

Some College preferred
Medical terminology preferred
Anatomy & Physiology preferred

Responsibilities

Scribing patient database, limited physician orders and physician notes into Electronic Medical Record.
Retrieve and collate patient records.
Telephone and communication liaison for physician.
Patient room set up as appropriate.
Monitor First Net Patient Tracking board and communicate status of pending diagnostic tests to physicians and nursing staff, and facilitate patient flow in general.
Insure completion of 100% of patient discharge phone calls.
Assist as appropriate with coordination of patient/family dcare in a patient relations function.
Assist physicians with DME arrangements and clinic referral appointments.
Miscellaneous tasks assigned to facilitate physician efficiency.
Participate in all mandatory organizational events: o Departmental staff meetings o Mandatory organizational in-services
Proficient in scribing patient data into electronic medical record.
Proficient in communication with EC physicians, consulting physicians, nursing staff, nurse practitioners, physician assistants, and ancillary staff.
Proficient in communication as appropriate with patients and families.
Proficient in facilitating patient flow through monitoring of FirstNet Tracking Board.
Proficient in follow-up with all discharged patients: o Performs 100% of assigned discharge phone calls. o Appropriately involves physician staff and nursing staff with patient questions and concerns regading medical conditions, discharge instructions, and/or treatment or medical follow-up.
Competent in assisting with DME arrangements.
Performs miscellaneous tasks assigned eagerly and competently.
Serves as an advocate for nursing staff by presenting their ideas and/or concerns to appropriate Administrative/Committees.
Is a contributing part of the multidisciplinary team in the EC, respectful to all disciplines and clearly part of the team, rather than part of an insulated subgroup of the physician team.
Performs other duties as assigned.
Communicates equipment needs of physician group to Medical Director Assistant.