Emergency Assistance Coordinator (Bilingual)

Catholic Charities Archdiocese of Denver • Glenwood Springs, CO

138d • $22

About The Position

The Bilingual Emergency Assistance Coordinator administers and coordinates the daily operations of the Emergency Services Program at Catholic Charities of the Archdiocese of Denver. This role promotes the development of a caring community by utilizing an approach to service delivery that fosters the empowerment and participation of persons served in a mutual problem-solving process. The position is crucial in achieving the mission of extending the healing ministry of Jesus Christ to the poor and those in need.

Requirements

• Bilingual in English and Spanish.
• Demonstrated strong communication, organizational, and interpersonal skills.
• Strong time-management and prioritization skills.
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations, and the public.
• Flexible and able to multitask in a fast-paced environment.
• Basic knowledge of computers to input information, maintain client and program data, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Intermediate knowledge of computers to input information, maintain client and program data, generate reports, and create communications.
• Must be detail-oriented and able to manage multiple priorities.

Responsibilities

• Coordinates the general daily operations of the program to achieve program goals and provides direct client service.
• Supports the Director/Manager as needed for the benefit of the program.
• Applies appropriate techniques and standards in program development and service delivery.
• Implements program objectives and performance standards as directed by supervisor/management, consistent with our mission and Catholic teachings.
• Follows the budget as set by the manager and provides input into the process.
• Maintains accurate and timely program statistical data to meet reporting requirements.
• Ensures accurate and complete client records are maintained.
• Completes necessary administrative duties (paperwork, etc.), timely and accurately.
• Manages the Emergency Assistance Center, overseeing the distribution of rent, utility, transportation, and prescription monies; food; personal care products; referral information with networking agencies, and other services.
• Administers and develops the Emergency Assistance Center’s operational policies and procedures in conjunction with the manager and other EA Coordinators.
• Manages financial resources and grants, including maintaining appropriate records, depositing funds, and overseeing the disbursement of donations, and completing reports.
• Establishes a process to ensure the ongoing donation of resources for clients, including cash and in-kind donations.

Benefits

• Salary: $22 per hour ($1 bilingual differential).
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure).
• 15 Paid Holidays annually.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employees' and 75% of dependents’ premiums are paid by the Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees