Embedded Service Technician I

Securitas Technology Corporation•New York, NY

2d•Onsite

About The Position

Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and they are looking for an Embedded Technician. In this role, the technician will be responsible for providing service on STC products at customer sites. The position involves customer contact for all post-installation problems on security systems and equipment, as well as special project work when needed. STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Requirements

High School diploma or GED required
MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV
Lenel OnGuard
Genetec Omnicast
Locking Systems
Automatic doors openers
Video Systems (IP Camera's)
Camera Troubleshooting
Media Converter Fiber/IP Technology
Strong working knowledge of Windows Server and Client environments
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Strong written and verbal communications skills
Excellent problem solving and analytical skills
Excellent time management skills
Positive attitude and strong work ethic
Climb ladders that extend up to 24 ft. in height
Carry items up to 75 pounds
Ability to work on-call after hours & weekend emergency calls
A valid state driver’s license, without restrictions, is required

Nice To Haves

Vocational/Technical Degree in electrical, security, or computer systems preferred.

Responsibilities

Services intrusion, CCTV, and access control security systems.
Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order
Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs
Assists with the start-up of new equipment and maintain current systems and adjusts as needed to ensure the system is operational
Installation of new equipment, plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations
Presents a professional image both in personal and vehicle appearance
Performs work assignments in a safe manner in conjunction with site safety requirements
Promotes, builds, and maintains good customer relations and assists with contract retention
Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements
Keeps abreast of changes and new developments in products and technology.
Maintain certifications of customer required security systems.
Reports directly to client site.