Embedded GSOC Supervisor

Sibylline Americas•San Francisco, CA

2d•$89,232•Onsite

About The Position

The GSOC Supervisor role is embedded with our client and reports to the embedded GSOC Manager. The GSOC Supervisor will be the primary tactical operations leader for a 24/7 operations centre responsible for the continuous monitoring of CCTV, alarms, customer requests, emerging threats, and crisis management response within the enterprise. The GSOC Supervisor will also be responsible for assisting the GSOC Manager with developing the team’s threat intelligence capability for determining the likelihood and impact of threats against the client’s people, assets, operations, and reputation (such as civil unrest, crime, terrorism, extreme weather, health hazards, or technical failures). Working under the GSOC Manager, the GSOC Supervisor will the first line leader for all GSOC Operators on shift. You must have a sharp enthusiasm for corporate security, analysis, and problem-solving. The role involves engaging directly with stakeholders within the client organization to interpret their requirements, providing hands-on support and consulting. Candidates must therefore be confident and skilful communicators and be willing to take responsibility for enhancing their leadership skills.The position will be onsite 5 days a week, Monday - Friday 7 am - 3 pm.

Requirements

Strong understanding of global politics, security, criminal, environmental, and governance issues.
Skilled in assessing how geopolitical and security threats impact business operations, travelers, and sites.
Excellent written and verbal communication skills, with strong attention to detail.
Advanced research abilities, including data manipulation and visualization.
Capable of rapidly analyzing large volumes of information and providing creative, rigorous insights.
Inspirational team member with a visionary mindset and leadership potential.
Proficient in Microsoft Office and experienced with tools like Everbridge, Dataminr, and analytical platforms (e.g., Ontic, Tableau, Palantir).
Bachelor’s degree in Security Studies, International Relations, Criminal Justice, Journalism, or related field; preferred Master’s degree or above in a relevant subject.
3-4 years of relevant experience in a Global Security Operations Centre (GSOC), intelligence analysis, or geopolitical research. This could be in government, law enforcement/military or private sector, including some managerial, leadership, or supervisory experience.

Nice To Haves

Preferred cross-functional experience in global security roles, especially in leadership capacities.

Responsibilities

Monitor and direct the team’s use of all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor for security incidents and trends within the client’s areas of operation and locations, determining the likely impact to staff, assets, operations, events, and reputation.
Follow rehearsed procedures to respond to alarms, customer requests, and incident alerts.
Draft analytical reports that are timely, credible, and provide actionable information for internal stakeholders.
Support the growth of the intelligence function within the client company by working in collaboration with other team leaders to develop and innovate assessment techniques.
Be an effective leader of a small team, proactively solving problems and focusing on the delivery of lean, high-impact services.
Work with the GSOC Manager to improve SOPs for threat triaging and incident management.
Lead training sessions and drills to rehearse incident preparation and response SOPs.
Use personal initiative, taking ownership of tasks, and delivering solutions under minimal guidance.
Ensure that client intelligence requirements are met.
Other duties as assigned.

Benefits

Medical Insurance - Sibylline pays 80% of premiums, Employee pays 20%
Dental Insurance – Fully Employee Paid
Vision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family members
Flexible Spending Account and Dependent Care Spending Account
Long Term/Short Term Disability – Sibylline pays 100% for employees
Basic Life and AD&D Insurance – Sibylline pays 100% for employees
401(k) with up to 5% company matching
10 day of PTO Accrued during the year
Sick time accrued at 1 hour for every 30 worked rate
Employee Assistance Plan (EAP)