Embassy Suites West Palm Beach - Breakfast Supervisor-Complimentary

The Breakfast Supervisor-Complimentary is responsible for providing oversight over the Breakfast Attendants to whom are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful, high pressure situations. * Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. * Must be able to work with and understand financial information and data, and basic arithmetic functions. * Must maintain composure and objectivity under pressure. RESPONSIBILITIES: * Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. * Assist the General Manager in the training and development of the food and beverage team. * Assist the General Manager in completing and maintaining appropriate food and beverage inventory par levels, and departmental ordering needs as directed. * Work with the General Manager to ensure departmental budgetary guidelines are met. * Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner. * Clear, clean and reset tables as needed. * Preparing buffet station for food set up. Ensuring buffet is stocked with silverware, plates and glassware. * Accommodate any special requests made by a guest or offer appropriate alternatives. * Be familiar with the operation of the P.O.S. system. * Greet and seat guests at appropriate tables in a timely manner. • Ensure quality control of menus with regard to cleanliness and appearance. * Ability to answer the telephone according to standards. * Have a complete knowledge of standards of service for receiving a room service order. * Have a thorough knowledge of menus and current specials in all applicable departments. * Carry out cashiering functions in closing checks and end of shift paperwork. * Perform opening and closing procedures, and side work duties according to station rotation assignment. * Ensure that tables and side stands are kept stocked, tidy and clean. * Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees. * Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department. * Attend meetings as required by management. * Perform any other duties as requested by management. PROPERTY INFORMATION: Located less than 5 minutes' drive from Palm Beach International Airport, this hotel offers airport shuttle services. Features include and an outdoor swimming pool and free Wi-Fi. A flat-screen cable TV and a seating area are found in the rooms at the Embassy Suites by Hilton West Palm Beach Central. Rooms are also equipped with a microwave and a small refrigerator. A fitness center is available to the guests of Embassy Suites by Hilton West Palm Beach Central. A business center and a hot tub are also on site. A cooked-to-order breakfast is available daily. The on-site restaurant, Atrium, serves American cuisine for lunch and dinner. West Palm Beach city center is less than 10 minutes' drive from the hotel. The Coral Sky Amphitheater, an open-air venue, is 8 miles away. Application deadline for Colorado positions: