Email & SMS Marketing Specialist

Shark Ninja OperatingNeedham, MA
418d

About The Position

The Email & SMS Marketing Specialist at SharkNinja is responsible for managing and executing email and SMS marketing campaigns aimed at driving sales and enhancing customer engagement. This role involves collaborating with cross-functional teams, creating automated marketing flows, analyzing performance metrics, and utilizing marketing software to optimize outreach efforts.

Requirements

  • 1-3 years of experience in retention, lifecycle, or CRM marketing
  • Proficient in Excel
  • Highly organized and skilled in time management
  • Team player with demonstrated ability to work cross-functionally
  • Strong communication skills
  • Ability to be a creative problem solver
  • Experience with e-mail or SMS scheduling tools

Responsibilities

  • Collaborate with cross functional marketing teams to drive email & SMS communications that drive meaningful sales achievements.
  • Own the e-mail briefing and SMS marketing execution.
  • Assemble content deliverables from cross functional partners.
  • Create, schedule, QA and send marketing emails and SMS sends.
  • Track primary metric and develop benchmarks inclusive of revenue and engagement metrics.
  • Partner with digital team to execute on A/B testing strategies.
  • Support strategies for behavioral e-mail and SMS programs inclusive of welcome series, post-purchase and re-engagement programs.
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