EM Technician - Alaska

Saltwater Inc•Anchorage, AK

3d•Onsite

About The Position

At Saltwater Inc. we believe that high-quality data is vital to the health of our fisheries and oceans: our mission is to provide that data. We are a Women-Owned Small Business and are constantly seeking new team members who share our passion for innovation and environmental wellness. We were the first company to offer electronic monitoring (EM) services and are recognized today as a global leader in the design and implementation of EM systems and services. This position is a full-time job based at our headquarters in Anchorage, Alaska that requires extensive travel to remote ports throughout Alaska. The ultimate goal of the EM technician is to provide an accurate, reliable, unobtrusive monitoring system and give vessels the support they need to integrate this technology into their fishing operation as seamlessly as possible. This support is provided both remotely, by phone and email, and in person.

Requirements

B.S. or higher in one of the natural sciences (biology, fisheries, natural resources, wildlife biology, limnology, etc.) or B.S. or higher in Computer Science, or 4+ years relevant experience.
Demonstrated mechanical aptitude/skills.
Ability to develop practical solutions to problems.
Strong organizational and time management skills.
Excellent people and communication skills.
Proficient Demonstrated proficiency with computer technology ie(Linux preferred but training will be provided)s including Linux.

Nice To Haves

Handle a steep learning curve.
Enjoy working as part of a small team and have a range of assignments.
Stay flexible and enjoy changes in the pace of your days.
Be available and willing to travel on short notice.
Have a desire to grow professionally.
Appreciate living and working in Alaska.

Responsibilities

EM Installs and Servicing: Electronic Monitoring (EM) Technicians are involved with all aspects of the installation and upkeep of Saltwater’s EM system on fishing vessels. Their primary duty is the preparation, installation, and servicing of the physical components of the EM system- which include IP cameras, a small computer and various sensors, and the system software. EM Technicians also provide custom installations and individualized technical support to each vessel involved in the EM program. Technicians are responsible for fielding calls from vessels and providing remote troubleshooting and technical support. Extensive travel on short notice is often required to keep up with the erratic schedules of fishing fleets. EM Techs may also need to cover other technician’s territories occasionally.
Data Review: EM Techs also review a portion of the data that Saltwater's EM system produces. Depending on the fishery, this could be as simple as ensuring correct system functionality or as complex as producing full observer style data reports on fishing effort, location, and species composition. Training will be provided.
Hardware and Software: EM Technicians are responsible for all aspects of our EM hardware and onboard software. They are expected to develop a complete understanding of how the system and software works, how to edit and create configuration files for each project, and how to troubleshoot a range of problems. Training will be provided. Technicians may also be involved in hardware and software modernization projects.
Data Management: The Alaska EM Technicians will be involved in maintaining the Alaska data repository. This may include ensuring vessels have adequate HDDs, managing the HDD workflow and data storage as well as copying and distributing data to video reviewers as necessary.
Reporting: All technical support services must be fully documented. For some projects, the EM Technician will also need to provide the Project Manager a weekly or monthly report of service and/or installation activities.