EM Field Technician I - The Woodlands/Conroe, TX

H-E-B • Houston, TX

241d

About The Position

H-E-B is a leading innovator in technology, and our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions. As an Electronic Maintenance Field Technician I, you'll assess, prioritize, investigate, resolve, and track trouble tickets related to electronic maintenance or electronic security equipment and systems. You'll travel to sites where equipment is located. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Requirements

• A related degree or comparable formal training, certification, or work experience.
• 0+ years of experience.
• Valid driver's license and excellent driving record to drive company vehicle.
• Working knowledge of MS Windows / MS Office PC skills.
• Customer service skills.
• Verbal / written communication skills.
• Time management and organization skills; focused attention to detail.

Nice To Haves

• A+ certification from CompTIA (preferred).
• A+ / Network+ certification (preferred).
• Certification in electronics or electrical technology (preferred).

Responsibilities

• Troubleshooting, testing, repairing, and replacing electronic maintenance equipment.
• Acts as maintenance generalist who handles on-site servicing, diagnostics, and repairs for products or equipment.
• Completes duties with instruction and under supervision.
• Troubleshoots, repairs, and replaces malfunctioning equipment; travels to sites where equipment is located.
• Identifies problems using electronic testing equipment.
• Tests functionality of newly installed equipment to evaluate system performance under actual operating conditions.
• Performs project work on new Store installs, hardware refreshes, and new technology implementation.
• Completes appropriate paperwork; maintains records as required.
• Receives, assesses, prioritizes, investigates, resolves, and tracks trouble tickets related to LAN/WAN equipment, PCs, laptops, and POS equipment.
• Installs, configures, and maintains PCs, desktops, printers, and related peripherals.
• Installs, configures, troubleshoots, repairs, and replaces POS equipment.
• Troubleshoots and repairs Cat6 data lines.
• Installs, configures, troubleshoots, and repairs access points and wireless equipment.
• Installs, configures, and maintains burglary hardware and video surveillance equipment.
• Represents business culture, empathic and attentive in interacting with customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed