Elite BDC Representative
About The Position
Now Hiring: Top BDC Representative — Jeep Chrysler Dodge Ram Join a winning CDJR dealership that thrives on volume, urgency, and elite customer experience. If you know how to turn internet leads and phone calls into appointments that show and vehicles that sell, we want you here. We’re searching for a high-level BDC professional who understands the CDJR shopper: Truck buyers who want answers fast. Jeep prospects who customize. Payment-focused internet buyers who won’t wait. This is a role for someone who can communicate value, build excitement, and drive traffic to the showroom.
Requirements
- Competitive, confident, and professional
- Strong phone voice and effective communicator
- Organized and accountable in the CRM
- Comfortable with volume follow-up and persistence
- Automotive BDC or call center experience preferred
- Bilingual is a plus (huge in CDJR)
- 80–100 outbound calls per day
- 60+ texts per day
- 40+ emails per day
- Under 10-minute average response time on fresh leads
- 50–60% appointment set rate from engaged leads
- 55%+ appointment show rate
- Clear CRM notes on 100% of interactions
Nice To Haves
- Bilingual is a plus (huge in CDJR)
Responsibilities
- Convert fresh CDJR leads into same-day appointments
- Sell the dealership — inventory, availability, and urgency
- Warm-up cold leads and unsold showroom traffic
- Support big-ticket vehicles (Wrangler, Grand Cherokee, 1500, Durango, Challenger)
- Help customers buy from us instead of the dealer 20 minutes away
Benefits
- Base pay + aggressive bonuses
- Monthly incentives tied to appointment-show and sold units
- Management support that drives execution
- A culture built for growth, not excuses
- Benefits, PTO, and career path into sales or management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
