Eligibility Worker
About The Position
Looking for a Career Opportunity where you can really make a difference?Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA. WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include conducting detailed telephone screening, completing applications, submitting applications to appropriate offices, follow-up with patients/claimants and county workers for successful completion of cases, updating information in the computer database, and performing other related duties as assigned.
Requirements
- High School diploma or GED equivalent required
- 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
- A desire to help others
- Basic office skills and computer literacy required
- Excellent verbal and written communication skills; ability to interact with individuals of all social and economic ethnicities
- Strong organizational and time-management skills
- Ability to adapt and manage change in a fast-paced environment
- Type 30 wpm
Responsibilities
- conducting detailed telephone screening
- completing applications
- submitting applications to appropriate offices
- follow-up with patients/claimants and county workers for successful completion of cases
- updating information in the computer database
- performing other related duties as assigned
Benefits
- Healthcare and Insurance Benefits
- Retirement Benefits
- Employee discounts
- Employee Assistance Program
- Rideshare Incentives
- Employee Referral Program
- Vacation/Holiday/Sick Leave and other time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
