Eligibility Worker I

HEALTH ADVOCATES • Los Angeles, CA

3d • $21 - $27 • Onsite

About The Position

This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed.

Requirements

• High School diploma or GED equivalent required
• 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
• A desire to help others
• Basic office skills and computer literacy required
• Excellent communication skills, both verbal and written
• Excellent organizational skills
• Ability to adapt and manage change in a fast-paced environment
• Must be able to type 30 wpm

Nice To Haves

• Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus

Responsibilities

• Telephone screening
• Completing applications
• Follow-up with patients/claimants and county workers for successful completion of cases
• Submitting applications to appropriate offices
• Updating information in the computer database
• Performing miscellaneous related duties as needed

Benefits

• Healthcare and Insurance Benefits
• Retirement Benefits
• Employee discounts
• Employee Assistance Program
• Rideshare Incentives
• Employee Referral Program
• Vacation/Holiday/Sick Leave and other time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED