ELIGIBILITY SYSTEM TESTER

State Of Illinois • Springfield, IL

378d • $76,068 - $110,136 • Remote

About The Position

The Eligibility System Tester position at the Department of Healthcare and Family Services in Illinois involves working collaboratively to ensure that health coverage programs meet eligibility requirements. The role focuses on testing and implementing changes to the Integrated Eligibility System, which is crucial for determining eligibility for public benefits like Medicaid. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate complex information effectively.

Requirements

• Master's degree in business or public administration with relevant coursework.
• Three years of progressively responsible professional experience in management operations analysis.
• At least one year of experience conducting user acceptance testing of system functionality, preferably within the Integrated Eligibility System (IES) in Illinois.
• Two years of work experience with Medical Programs administered by the Department of Healthcare and Family Services.
• Two years of experience reviewing and interpreting complex information and communicating it to various audiences.
• Two years of experience utilizing Microsoft Office software products, including Microsoft Excel.

Nice To Haves

• Bilingual skills
• Experience as a Human Services Caseworker (HSC) or a Social Services Career Trainee (SSCT) in Illinois.
• Experience documenting processes and evaluating their effectiveness.

Responsibilities

• Conduct comprehensive analytical research of Integrated Eligibility System (IES), ABE, and MMC activity and their impact across systems.
• Research and analyze the effectiveness of protocols, policy implementation, and communication.
• Serve as a liaison with other agencies and organizations regarding the systems.
• Attend various meetings to identify priority areas for requirements and design, for testing, and to discuss issues and successes of testing.
• Perform other duties as required or assigned within the scope of the position.

Benefits

• Paid parental leave
• Paid holidays
• Dental insurance
• Pension plan
• Vision insurance
• Flexible schedule
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Master's degree