Eligibility Lead Analyst, IT Project Management - Express Scripts - Remote

Cigna Healthcare

1d•Remote

About The Position

As a Lead Analyst, supporting the Eligibility Operations Product Line at Express Scripts, a division of The Cigna Group, you will be accountable for client/vendor implementation projects. Your responsibilities will include building strategy, defining requirements, and driving execution, managing all aspects of project delivery, roadmap development, research, data analysis, testing, and ensuring customer/stakeholder satisfaction. You will work with a team of talented IT Project Management Lead Analysts, Advisors, and Sr. Advisors. The aim is to become a Subject Matter Expert (SME) on the product and relevant processes, influence standards/best practices, and improve overall efficiency and effectiveness. The ideal candidate should be a problem-solver, effective communicator, and possess both technical skills and business acumen. This role requires a self-driven individual, agile in learning new tools/processes, and a trusted collaborative advisor throughout project implementation. This position offers a significant opportunity for client/vendor interaction and directly impacting customer outcomes. Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality, relentlessly innovating to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.

Requirements

high school diploma
3+ years of experience in data exchange/management or IT project management
3+ years of experience in a client/vendor facing role
Experience with execution of load jobs and Mainframe/Rumba/TSO
Experience working with EDI (834)/Eligibility file
Internet connection obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload (for remote work)

Responsibilities

Provide expert content/professional leadership on IT Project Management assignments/projects
Responsible for managing, directing and planning several projects simultaneously
Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT
Apply project management methodologies and reporting techniques to indicate project status
Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives
Evaluate and report progress in terms of quality and performance metrics common to IT projects
Work with client departments to coordinate systems testing, installation, training and support
Keep informed of technical and operational advances
Participate in process improvement initiatives as well as lead/own components of business process
Use deep professional knowledge and acumen to advise functional leaders
Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization