Eligibility Benefits Specialist III - Bilingual and Non-Bilingual

Solano County, CA • Fairfield, CA

92d

About The Position

The Eligibility Benefits Specialist III is the lead and advanced working level in the eligibility worker series. In this position you'll assist the unit supervisor in overseeing and guiding the work of unit staff. You will perform a variety of the more complex assignments including lead work, on-the-job staff development and training, unit work-load coordination, case review, providing technical expertise and support in multi-programs (Medical-Cal and CalFresh) to staff, reviewing cases for accuracy and compliance, assisting the supervisor with resolution of more difficult and complex eligibility and grant determinations, and management of specialized caseloads. Do you see yourself as an expert? You will be a resource to staff and assist management in developing, implementing and applying policies, procedures and methodologies related to public assistance benefit programs. Positions will be assigned to the Benefit Action Center, Intake Bureau, or Quality Assurance. The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

Requirements

• Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II in a California County Department of Social Services.
• Completion of the equivalent of 9 semester units, 12 quarter units or 15 continuing education credits preferably in behavioral science in sociology, psychology, counseling, vocational guidance or coursework related to public assistance grant programs.

Nice To Haves

• Bilingual skills may be required for some positions.
• Possession of a valid California Class C Drivers License may be required.

Responsibilities

• Assist the unit supervisor in overseeing and guiding the work of unit staff.
• Perform complex assignments including lead work and on-the-job staff development.
• Coordinate unit workload and conduct case reviews.
• Provide technical expertise and support in multi-programs (Medical-Cal and CalFresh).
• Review cases for accuracy and compliance.
• Assist the supervisor with complex eligibility and grant determinations.
• Manage specialized caseloads.
• Develop, implement, and apply policies and procedures related to public assistance benefit programs.

What This Job Offers

• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees