Elementary Technology Specialist - SMES (2025-2026 School Year)

Harrisonburg City Public SchoolsHarrisonburg, VA
Onsite

About The Position

Provides day to day Tier I technology support to staff and students at designated school. Escalates technical issues to Computer Resource Technician and instructional issues to Instructional Technology Coach.

Requirements

  • Any combination of education and experience equivalent to graduation from high school, supplemented by courses in business, mathematics and computers (technical/computer training preferred).
  • Effectively demonstrates the ability to perform the essential functions.
  • Experience working directly with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Familiarity with equity and inclusion frameworks.
  • Models non-discriminatory practices in all activities.
  • Respects the worth, dignity and individual differences of others.
  • Excellent written and verbal communication skills and the ability to present to diverse audiences to foster professional relationships and express and/or exchange ideas.
  • Excellent interpersonal and problem solving skills.
  • Proficiency in the use of a variety of office/instructional equipment and technology with experience using Microsoft Office, Google Workspace, and email.
  • Demonstrated leadership qualities and personal characteristics necessary for working effectively with students, teachers, administrators, and the community.

Responsibilities

  • Works with Instructional Technology Coach on the planning and integration of technology into the program of the site.
  • Assists with staff technology training.
  • Tier I support for staff submitted Help Desk tickets.
  • Tier I support for copiers and printers including toner replacement.
  • Assists with software, hardware, and peripheral installation maintenance, and troubleshooting.
  • Assists with staff and student account maintenance and troubleshooting.
  • Assists with assessment preparation, support, and reporting.
  • Assists with technology setup for presentations and meetings.
  • Chairs the School Technology Committee.
  • Attends Division Technology meetings.
  • Coordinates the school's instructional technology budget with input from Computer Resource Technician, Instructional Technology Coach, and administrators.
  • Maintains instructional technology inventory for the school.
  • Coordinates ordering supplies for the school through the Executive Director of Technology.
  • Assists in updating and maintaining the school web page.
  • Coordinates and posts scheduling for shared devices.
  • Assists in maintaining school-level databases and digital resources.
  • Provides technology support to front office administrative and clerical staff.
  • Takes all industry standard precautions to protect students, staff, equipment, materials, and facilities.
  • Maintains appropriate state licensure; assumes responsibility for and participates in staff development (professional growth) and training to keep materials, supplies, and skills up-to-date.
  • Follows appropriate safety procedures and properly maintains equipment.
  • Actively participates in and attends all required meetings.
  • Maintains confidentiality when appropriate.
  • Complies with and supports school division policies, regulations, procedures, and the HCPS Strategic Plan.
  • Effectively performs other duties as assigned by the immediate supervisor.
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