David Clark Company Incorporated-posted 3 months ago
Worcester, MA

This individual resides in production and has oversight responsibility for the integrity and execution of product test, troubleshooting and repair in a defined section of David Clark manufacturing. This job requires hands-on involvement with all aspects of the production process; including active participation in methods of manufacture with the goal of improving productivity while maintaining world-class quality standards. This individual will also be involved in the repair process relative to Customer Returned active ANR, wireless ground support and Digital Intercom product lines.

  • Coordinate and maintain oversight of product flow through test and products returned for repair.
  • Disassemble customer returned products.
  • Diagnose failure.
  • Repair and reassemble the repaired product.
  • Test and QA audit of the repair prior to return to the customer.
  • Troubleshoot down to the component level, sub-assemblies or final product that have been returned seeking the most efficient and cost effective means to identify and repair faults.
  • Initiate timely corrective action based on troubleshooting findings.
  • Interface with Engineering to improve test philosophies, fixtures and procedures.
  • Interface with Q.A., Purchasing, Production Control and Engineering as appropriate when seeking remedy and resultant corrective action.
  • Perform product testing when appropriate.
  • Participate in the design review and conceptual development of new testers for new and existing products.
  • Critique new or revised test procedures and train test personnel on new procedures.
  • Participate in the development and implementation of processes and method changes that improve productivity and product quality.
  • Excellent written and verbal communication skills and CPU literate (MSWord, Excel, Outlook).
  • Ability to work with minimal supervision, professionally confident and self-motivated.
  • Good electro-mechanical skills to disassemble and assemble electronic products.
  • Proficient working from engineering documentation (schematics, wiring diagrams, PCB assembly drawings, Bills of Material etc.).
  • Proven experience and/or interest and ability to learn and develop skills with troubleshooting down to the component level analog and digital PCBA’s, acoustic transducers and cable assemblies to identify source of the fault.
  • Utilizing standard and acoustic source and measurement techniques and equipment.
  • SMD and leaded PCB assemblies; ability to remove and replace SMD and leaded components when necessary.
  • ASEE, ASET or equivalent.
  • Experience in a manufacturing organization as Production Test Technician or experience as an Engineering Technician a plus.
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