Electronic Repair Technician

Amplifier Research Corp. • Souderton, PA

386d

About The Position

The Customer Service Technician at AMETEK is responsible for troubleshooting, repairing, and testing customer-owned electronic equipment. This role involves maintaining documentation, providing technical support to customers, and performing repairs both in-house and on-site. The technician will also work closely with customers to resolve equipment issues and ensure timely repairs, contributing to the overall customer satisfaction and operational efficiency.

Requirements

• Associate degree or equivalent from a technical school; and three years' experience in electronic equipment repair.
• Thorough understanding of testing and repair of electronic equipment.
• Ability to use soldering iron, power supplies, oscilloscopes, and other RF related equipment.
• Experience with ERP systems for recording work and parts used.
• Proficient in using spreadsheets, database viewers, and email.
• Ability to lift/move 25 pounds.
• Strong mathematical skills for calculations and data interpretation.

Nice To Haves

• Data entry experience
• Strong communication skills
• Project management experience

Responsibilities

• Troubleshoot, repair, and test customer-owned equipment.
• Maintain accurate repair records and test reports on all returned products.
• Act as a technical liaison for customers, resolving problems via telephone and/or email.
• Perform necessary in-house repairs or calibrations on equipment and evaluate the cause of failure.
• Adjust, calibrate, align, and modify circuitry to meet equipment specifications.
• Assist Test Technicians when required and follow through with complex repairs.
• Maintain awareness of new products developed for future repairs.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Associate degree