Electronic Payments Specialist

NBT Bank•Norwich, NY

51d•$18 - $22

About The Position

Responsible for performing Electronic Payment duties including wire transfer and ACH Processing. Responsibilities include effective analysis of information to accurately execute duties. Gain an in-depth knowledge of Payment services, including Wire and ACH processing. Provides support to Department Manager in departmental projects, defining and recommending procedural changes.

Requirements

Associates degree or equivalent education/banking experience
2 - 4 years Banking experience with an emphasis in accounting or branch environment
Proficient in Microsoft products including Excel and Word.
Basic accounting skills.
Attention to detail.
Ability to research outstanding items and problems.
Strong customer communication and telephone skills.

Responsibilities

Process and input all domestic and foreign wire transfer payments and administrative messages into the Wire Transfer system while adhering to department guidelines, policies, procedures and regulatory requirements governing Wire and ACH. Verifies and posts all incoming wires to customer accounts. Monitor and process all online queues. Communicate with Treasury Department and assist in monitoring daily Fed Reserve Cash Balance. Perform system balancing.
Handle call-in customer inquires along with processing of call-back verification. Research and resolve wire validation errors. Process wires or ACH in the various queues such as Review, Exceptions, Suspends, Over limits etc. Review and Release wires from the OFAC queue according to established guidelines.
Maintains historical records for wire transfers, currency and coin and ACH documentation.
Receive branch currency and coin orders and process through the Federal Reserve system. Setup and maintenance of Cash Management customers on service applications.
Maintains and updates ACH and Wire operating procedures software, and compliance OFAC & BSA materials and guides. Maintains Business Recovery manuals.
Other duties as assigned

Benefits

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans:â Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.