Electronic Payments Processor

GREAT BASIN FEDERAL CREDIT UNIONReno, NV
4d$20

About The Position

The Electronic Payments Processor creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Responsible for accurately processing electronic payments, ensuring compliance with regulatory guidelines, and providing exceptional customer service to our members. Your expertise in Electronic Payment Systems and strong attention to detail will be essential in maintaining the efficiency and accuracy of our payment processing operations.

Requirements

  • High School diploma or GED equivalent.
  • Strong analytical and problem-solving skills with the ability to investigate and resolve payment-related issues.
  • Knowledge of: Credit union products, services, and policies
  • Basic accounting principles
  • Ability to: Operate a personal computer and associated windows based software.
  • Operate standard office equipment such as fax, copy and 10 key adding machines.
  • Provide service to coworkers and members in a timely manner.
  • Perform minor math calculations.
  • Organize time and duties effectively.
  • Communicate effectively and professionally with coworkers, members, and the public.
  • Work independently and quickly.
  • Pay attention to details, be proficient and accurate.
  • Be flexible and handle more than one task at a time.
  • Handle phone inquiries to the satisfaction of management and members.

Nice To Haves

  • 2 years previous ACH and/or other payment related experience (preferred).
  • Cross train in Operations (if not transferred from this department) within the first year on the job.

Responsibilities

  • Accurately processing electronic payments
  • Ensuring compliance with regulatory guidelines
  • Providing exceptional customer service to our members
  • Maintaining the efficiency and accuracy of our payment processing operations.
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