Electronic Monitoring / Drug Testing Technician (Waukesha)

Wisconsin Community Services • Brookfield, WI

258d

About The Position

This position has responsibility for all technical functions in regards to the WCS Electronic Monitoring and Drug Testing programs. This position is primarily based in Waukesha, however, will report to various locations depending on coverage needs. The additional locations include: Milwaukee Administrative office and the Milwaukee Courthouse Complex (Safety Building). The position will perform installations, technical maintenance, assistance with inventory control, de-installations, direct observation drug testing, and reporting, according to WCS and Alcohol Monitoring Systems (AMS) policies and procedures. This position reports to the Assistant Program Director of the Electronic Monitoring Unit in Milwaukee.

Requirements

• Thorough understanding of the court system including programs and procedures.
• Understanding of case management principles and practices.
• Experience with managing web-based software and data entry preferred.
• Good writing skills and the ability to multi-task.
• Develop/maintain positive relationships with Criminal Justice System officials.
• Certification with EM equipment required within 60 days of hire.
• Associates degree in criminal justice or related field.
• Strong preference for Intoxicated Driver case management experience.
• Valid driver's license and insured automobile required.

Responsibilities

• Ensure GPS/SCRAM program is set up and administered according to AMS process and procedure guidelines.
• Provide supervision and support on a daily basis for WCS GPS Program Participants in Milwaukee, Waukesha, Washington, and Manitowoc Counties, as well as other locations where there is a demand.
• Ensure complete enrollment/data entry for all participants in SCRAMNET.
• Assist to review and resolve all scheduled maintenance alerts.
• Assist to review and resolve all communication alerts.
• Report all alerts and violations in a timely manner according to program protocols.
• Review and manage program participant agreements.
• Ensure participants who are paying for electronic monitoring are following agency procedures for payment guidelines, and collect and secure participant fees to the Assistant Director of Electronic Monitoring/Director of Electronic Monitoring.
• Provide notification and follow up with agencies and participants based on Daily Action Plans provided by AMS.
• Maintain inventory and physical control of all equipment at all locations as required.
• Collaborate and coordinate with the Assistant Director of Electronic Monitoring and the Director of EM Operations regarding any concerns with the daily operations.
• Work with WCS program staff and external entities involved with electronic monitoring.
• Clean equipment according to procedures and secure the equipment in the inventory.
• Perform drug testing (urine and oral), following all chain of custody and specific program protocols in the Milwaukee and Waukesha County.
• Check and stock inventory of all drug testing supplies and alert Supervisor of low inventory.
• Dispose of positive urine screens stored in the refrigerator, per posted disposal schedule.
• Provide backup coverage for weekend/afterhours drug testing.

What This Job Offers

• Industry: Personal and Laundry Services
• Education Level: Associate degree