Gaming - Electronic Gaming Machine Team Member

THREE RIVERS CASINOCoos Bay, OR
$16Onsite

About The Position

The Electronic Gaming Machine Team Member (EGM TM) is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner on the Gaming Floor while assisting guests with various money-related transactions.

Requirements

  • Minimum age requirement for this position is 21 years old.
  • Six months cash handling experience preferred.
  • Must have an OLCC Permit at the time of hire.
  • General understanding of computer programs, including all windows applications required.
  • Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
  • Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
  • Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
  • Must be able to sit, stand and/or walk for up to 8 hours.
  • Must be able to carry, reach, twist, bend and squat frequently.
  • Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 75 pounds with assistance as needed.

Responsibilities

  • Promptly provides first response and assessment of Electronic Gaming Machines requiring service and performs minor machine maintenance as needed.
  • Redeems Cashout Vouchers into currency for guests and exchanges coins for cash while dealing with cash exchanges.
  • Verifies EGM fills and verifies/performs hand pays.
  • Performs accounting function and completes associated paperwork.
  • Answers guest’s questions by being readily available in assigned Casino Floor areas.
  • Safeguards Three Rivers Casino assets and balances assigned bank accurately.
  • Maintains a clean and organized work area.
  • Learns, comprehends and complies with all casino and tribal policies and procedures, MICS, gaming regulations and job requirements.
  • Maintains awareness of, and effectively communicates to other staff, company promotions, events and programs.
  • Provides information and explains Players Club benefits, property amenities and marketing programs to our guests.
  • May take drink orders and run takeout food as needed to assist the Food and Beverage Department.
  • Other duties as directed by management.
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