Electronic Funds Processor

Connexus Credit Union • Wausau, WI

1d • Remote

About The Position

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. The Electronic Funds team is behind the money movement of Connexus Credit Union. Through ACH (Automated Clearing House), Wires, and internal transfer option requests, we can move your money for payments, deposits, and withdrawals. Bring your administrative or back office experience and we will provide the tools and training to achieve excellence. If you have an eagerness to learn and foster positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Connexus Credit Union embraces that change and is continually designing new ways to put our people first, offering a fast-growing, dynamic work environment built for balance, growth, and job satisfaction.

Requirements

• 1+ years of related experience is Required.
• Requires proficient skills to use Microsoft Suite applications, and ability to adapt to job-specific technologies.
• Previous work experience demonstrating accuracy and attention to detail.
• Ability to analyze job functions and identify potential efficiencies.
• Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision.
• Demonstrated ability to be a team player, with willingness to work in a fast-paced environment.

Responsibilities

• Responsible for upholding Universal Service level standards to maintain a level of service excellence for Connexus members and internal partner teams.
• Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations.
• Comply with all Federal regulations as they pertain to your job duties including but not limited to BSA, Nacha Operating Rules, Regulation CC, Regulation E, UCC3 and UCC4.
• Receive and accurately process incoming transactional mail for members and Connexus owned accounts, including further research as necessary.
• Process received return check deposits and loan payments, sending prompt return notification to members.
• Review and decision lockbox exception checks and correspondence document files.
• Work research requests for transactional mail and lockbox situations.
• Assist in ordering, maintaining, and troubleshooting Instant issue debit/ATM cards.
• Review and decision mobile deposit check images, including further research as necessary.
• Place check holds, create and send hold notifications via digital banking message center, while complying with Reg CC.
• Processes the following: Check clearing file for member written checks and complete the required follow-up work.
• Processes the following: Numerous files for posting loan payments and refunds of ancillary products via the different channels we offer members.
• Processes the following: Member check stops and Corporate check stops.
• Processes the following: Check adjustment requests both for members and internally.
• Monitor and maintain payments processed through our third-party vendor, including further research as necessary.

Benefits

• 20 days of paid time off and 10 paid holidays
• 16 hours of paid Volunteer Time Off
• 401K Retirement with up to 6% employer match
• Excellent Health, Dental, Vision insurance, including multiple plan options
• Health Savings Account with generous employer contributions
• Employer paid Life insurance, Short-Term and Long-Term Disability
• Tuition Reimbursement from $4,000 - $7,000 per calendar year
• Robust Learning and Development program that includes an annual professional development stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees