Electronic Data Processor

Ricoh Electronics • Mason, OH

360d

About The Position

The Field Representative I, Document Imaging position is responsible for ensuring and maintaining customer satisfaction according to company standards of quality and output by prepping, scanning, inspecting, compiling, and assembling documents. This role involves converting hard copy letters, forms, and other paper documents into an electronic imaging format, while maintaining productivity and quality levels in accordance with current standards.

Requirements

• High school diploma or equivalent.
• Basic PC skills.
• Basic Computer Data Entry Experience.
• Basic Typing and Data Entry skills.
• Intermediate computer skills including, but not limited to, Microsoft Office Word, Outlook, and Excel.

Nice To Haves

• Utilizes critical thinking and detailed work skills.
• Ability to perform repetitive tasks and maintain focus required.
• Ability to retain information and maintain a high level of accuracy required.
• Ability to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales, and production departments.
• Must be able to adapt to changing situations and be flexible.
• Must be well organized and able to multi-task and manage to deadlines.
• Ability to interact with EDMS, computer database, and other computer software.
• Ability to analyze situations, problems, and information, and take appropriate action.

Responsibilities

• Performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format.
• Prepares documents for scanning by removing staples, paperclips, rubber bands, etc.
• Reviews the paper record against the electronic document to verify image quality and missing documents.
• Verifies and validates image/document errors and makes necessary changes as needed.
• Maintains productivity and quality levels in accordance with current standards.
• Reviews each scanned record for accuracy and clearness of the scanned product.
• Scans all new documentation received and loose paperwork.
• Meets deadlines in a fast-paced environment while maintaining quality and error-free work.
• Achieves Time Productive statistics by meeting standards established.
• Maintains optimal machine performance, maintenance (clearing jams, refilling toner, etc.).
• Completes all paperwork in a timely, accurate, and legible manner.
• Communicates problems effectively and promptly to the manager.
• Prevents assembly errors by maintaining an organized workstation.
• Achieves customer satisfaction by performing error-free jobs per customer specifications using various imaging technology for Digital Mail and Imaging operations.
• Duties may include shipping & receiving and handling of USPS.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED