Electronic Banking Wire Specialist

Enterprise Bank & Trust • Saint Louis, MO

403d

About The Position

The Electronic Banking Wire Specialist is responsible for providing operational support within the Electronic Banking Department, focusing on processing wire transfers and maintaining client relationships. This role involves balancing accounts, monitoring bank positions, and assisting with vendor interactions and audits, all while ensuring excellent customer service and adherence to departmental procedures.

Requirements

• Three or more years of related experience
• High school diploma or GED required
• Familiarity with Electronic Banking
• Strong verbal and written communication skills
• Ability to develop strong working relationships
• Ability to communicate and cooperate in a team environment
• Motivated and open to change
• Ability to meet multiple deadlines in a fast-paced environment
• Excellent planning and organizational skills
• Demonstrates flexibility and commitment
• Ability to proactively discover solutions
• Ability to work well in a team environment
• Ability to critically think through complex situations
• Willingness to continually learn
• Flexible schedule to accommodate early or late hours
• Ability to work overtime as needed

Nice To Haves

• Experience with Microsoft Office
• Experience with Google Mail and Google Suite
• Familiarity with Salesforce

Responsibilities

• Processes all incoming and outgoing wire transfers
• Creates and responds to wire transfer service messages
• Assists in daily tasks, including balancing of accounts and monitoring of bank position
• Maintains existing client relationships by addressing customer service needs
• Assists with testing and upgrades with the wire vendor
• Creates and manages cases with electronic banking vendors
• Creates and manages reports for the wire transfer department
• Assists in audits and examinations
• Develops and maintains department procedures
• Supports Retail Staff with issues regarding wire transfers
• Assists with training new employees
• Serves as a back-up for other areas of the electronic banking department
• Completes Reg E investigations
• Assists management with projects related to the department
• Performs other duties as assigned

Benefits

• Annual paid volunteer time off
• Charitable-matching opportunities
• Professional growth opportunities
• Supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED