Electronic Banking Operator

THE EVANGELINE BANK & TRUST COMPANY • Ville Platte, LA

2d • Onsite

About The Position

Responsible for performing a variety of daily and monthly duties for processing and balancing electronic payments and internal entries.

Requirements

• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software.
• Working knowledge of branch/deposit operations.
• High school diploma or equivalent required

Nice To Haves

• 2 years banking experience preferred

Responsibilities

• ACH Receive: Perform all functions relating to receipt of ACH Transactions, included but not limited to; receiving and uploading files, processing notification of changes and returns. Assisting employees and customer with ACH questions and research. Assisting branch personnel and customer with proper forms for return of unauthorized or stopped ACH transactions.
• Direct Deposit Returns and Adjustments: Processes and investigates Regulation E claims related to ACH transactions. Processes all returns related to government benefits; Reclamations, DNE entries.
• ACH Origination: Performs functions related to ACH Origination files from various systems, including but not limited to; receiving daily files, processing notifications of changes and returns.
• Assist Business Electronic Banking department with Cash Management customers, applications, contracts, training, and file troubleshooting
• Assist in process of retention and destruction of records.
• Debit Card and ATM Transactions: Perform all functions in the balancing of Debit Card and ATM transactions.
• Image Cash Letter (Check 21) Transactions: Perform all functions in the balancing for all incoming and outgoing Image Cash letters (Check 21).
• Wire Transfers: Back up wire personnel with the processing of incoming and outgoing for both Domestic and Foreign transfers.
• Verify balancing and verification of daily wire transactions, fees, and logs.
• Prepare annual risk assessments for Electronic Business Customer.
• Verify file transfers between banking systems occur as scheduled and assist with questions and problems, such as working with vendors to resolve issues.
• Process and balance internal bank entries.
• Preform operational daily and monthly duties.
• Prepare required documents for annual internal and external audit exams.
• Possess effective knowledge of products and services.
• Other duties as assigned by Management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees