About The Position

The Electro/Mechanical Technician operates in on-site and on-call capacities as per the production and field support demand of the Devices and Systems departments. Duties include building, installing and repairing equipment, and training end users on how to maintain gas systems for Airgas and its customers nationwide. The technician performs quality control of equipment to ensure performance rates and compliance with established specifications. This high-level technician must also be able to effectively communicate the purpose and value of these Airgas systems with a variety of clientele. The role requires knowledge to provide technical support to end users and works under moderate supervision. Responsibilities include technical ability to assemble, repair, and maintain all Airgas systems, electrical/mechanical expertise in installing, maintaining, testing and troubleshooting equipment, and the ability to differentiate and resolve equipment, electrical mechanical and IT related issues providing root causes and mitigation actions. The technician will liaise with Production, Management, Engineering, IT and safety personnel at all sites and must efficiently plan and execute all service requirements in the field while implementing new installs nationwide. Additional duties include PCB testing, providing technical service support via phone and email, diagnosing, testing, or analyzing the performance of electrical components, assemblies, or systems, setting up and operating standard or specialized testing equipment, obtaining and evaluating all relevant information to handle product and service, packing and processing orders for shipments, and inventory management.

Requirements

  • High school diploma or equivalent required
  • Experience with Google suite (Docs, Sheets)
  • Advanced computer skills (IP network connectivity)
  • Basic router setup skills
  • A+ or MCSE certification is a plus
  • Up to 40% travel required

Nice To Haves

  • Associate Degree in a technical field

Responsibilities

  • Building, installing and repairing equipment
  • Training end users on maintaining gas systems
  • Performing quality control of equipment
  • Providing technical support to end users
  • Assembling, repairing, and maintaining Airgas systems
  • Installing, maintaining, testing and troubleshooting equipment
  • Differentiating and resolving equipment, electrical mechanical and IT related issues
  • Liaising with Production, Management, Engineering, IT and safety personnel
  • Planning and executing service requirements in the field
  • Implementing new installs nationwide
  • Conducting PCB testing
  • Providing technical service support via phone and email
  • Diagnosing, testing, or analyzing performance of electrical components
  • Setting up and operating testing equipment
  • Packing and processing orders for shipments
  • Managing inventory

Benefits

  • Medical, dental, and vision plans
  • Vacation, sick time, floating holidays, and paid holidays for full-time employees
  • Progressive parental leave package
  • 14 weeks of paid childbirth benefit for birth mothers on leave
  • Paid parental leave benefits for other associates
  • 401k plan with company matching funds
  • Tuition reimbursement
  • Discounted college tuition for employees’ dependents
  • Airgas Scholarship Program for dependent children

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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