Electrical Services Executive

Rosendin

83d

About The Position

The Electrical Services Executive is responsible for providing overall management/direction for large recurring and non-recurring work, including service contracts, projects, and work orders. This role involves initial client contact to assess client needs, preparing estimates and budgets, managing a team of Electrical Services Managers, providing technical reviews for bid estimates, and ensuring client satisfaction through regular visits and relationship management.

Requirements

• Minimum 10 years’ experience in a project management, service management, or facility management role.
• Minimum 7 years’ experience managing an operations team.
• Demonstrated experience in promoting and selling service contracts to serve client needs.
• Advanced technical and customer services skills.
• Extensive knowledge of safety protocols and procedures.
• Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred.
• Advanced skills in Excel.
• Advanced knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc.
• Ability to prioritize and manage multiple tasks, changing priorities as necessary.
• Effective oral and written communication skills.
• Ability to interact effectively and professionally with all levels of employees, vendors, clients, and others.

Responsibilities

• Provide initial client contact to assess client needs for their facility or service call.
• Prepare a complete estimate and budget for the service contract, project, or service call with a detailed review of client requirements.
• Provide guidance and management for the Electrical Services Manager(s).
• Directly manage a team of Electrical Services Managers to provide oversight for contracts and projects.
• Provide technical review for all bid estimates proposed to ensure all requirements are met.
• Track terms and rates negotiated with clients for facilitating and sustaining service accounts.
• Execute Business Development with existing clients.
• Coordinate with Rosendin Engineering for bid estimates and active projects.
• Manage financial aspects of contracts with the Project Assistant or Service Coordinator.
• Develop and maintain relationships with large service accounts.
• Prepare monthly cost reports under the supervision of a Division Manager.
• Schedule regular visits with sustaining service accounts to assure client satisfaction.
• Fulfill division objectives, policies, procedures and performance standards.
• Maintain a complete knowledge of the status of all projects.
• Instill and promote a 'win-win' attitude with the service drivers.
• Coordinate efforts with Business Development Group.
• Monitor overall quantity and quality of work performed by service drivers and support personnel.
• Execute organization's programs, policies, standards, and procedures.
• Assume additional responsibilities as required by the division's operating needs.

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401 K
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with Rosendin Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees