Electrical Service Technician - No On Call

Gold Medal Service•Westwood, NJ

2d•$100,000

About The Position

Electrical Service Technician - No On Call We are looking for highly technical, professional, residential service technicians who love to help people live in greater safety and comfort. The essential function of the Electrical Service Technician is to provide general electrical repair and services to Gold Medal's customers. This position handles service calls to customers in their homes and utilizes customer service training to educate and assist customers in choosing service, products and finance options.

Requirements

years' electrician experience
Must be willing to pursue, develop and participate in continuing education.
Experienced in residential service preferred but not required.
Knowledge of local electrical codes and ability to apply them in a practical manner on each job.
Must be able to work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Ability to draw simple diagrams and can read blue prints and other diagrams.
Possess and maintain a valid and clean driver's license.
Must be able to lift up to 100 pounds.

Nice To Haves

Experienced in residential service preferred but not required.

Responsibilities

Troubleshoot, diagnose, install and repair electrical components in a residential environment
Provide excellent customer service
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Travel to job sites in service area, and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer
Obtain customer authorization/signature for payment (or financing) at completion of job
Meeting predetermined targets and sales goals
Assist customers in evaluating repair vs. replace options
Assist in generating and scheduling replacement consultations (as indicated)
Meet or exceed performance minimum standards