Career Opportunities: Electrical Ops Coordinator (93650)

Freeman•Anaheim, CA

41d•$22 - $26•Onsite

About The Position

It is the responsibility of the Electrical Ops Coordinator to perform all duties, under minimal supervision, in preparing regular work assignments related to the electrical department. Works closely with the supervisor to oversee the work of the production staff, contractors, and union personnel. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Anaheim, CA.

Requirements

High School Diploma or equivalent required.
Some college preferred; Five or more years related experience and/or on-the-job training (relative to the position); or equivalent combination of education and experience.
Previous experience with Electrical systems.

Responsibilities

Coordinate show schedules assuring accuracy in reporting and disbursement of copies to appropriate parties.
Coordinate and support the processing of electricians from the union hall obtaining necessary I-9s, W-4s, dispatch slips, etc. and coordinating with payroll. Assist in the preparation of the daily labor call and check in forms. Coordinate labor check-in/out and submit time to payroll for processing.
Create & maintain show files and show kits to organize required on-site documentation.
Respond to and contact customers by telephone and email to clarify or obtain orders. Assist with the electrical requirements for their exhibits and be knowledgeable of the information required for booth layouts.
Print and distribute master floor plan using CAD program. Produce and organize work tickets related to floor plan.
Oversee that broadcast emails are sent to exhibitors that have not ordered electrical services. Monitor exhibitor responses. Prepares required show-site notices.
Enter Exhibitor and Freeman requirements as required into TSS and EMS and create work tickets as required.
Produce reports, lists or other documentation necessary for auditing and review.
Create and maintain accurate progress reports, supply lists, and delivery schedules.
Dispatch electricians for exhibitor requested labor calls and obtain detailed information about installation upon return. Update floor plans as work progresses.
Produce and process on-site work tickets as required. Complete work tickets and enter dismantle labor. Ensure labor tickets are signed by exhibitors.
Audit labor entries and clear pending tickets prior to invoicing.
Print material reports (lighting, cord caps, extension cords, etc.) for foremen to retrieve materials during dismantle and produce move-out prints as necessary.
Perform final audit before the show closes and be capable of performing the final audit for a representative's event when necessary or for training purposes.
Research and offer solutions to billing discrepancies and disputes.
Uphold customer service standards. Maintain internal and external customer service relationships with other branch departments and customers. Perform other duties as assigned.