Electrical Field Service Engineer, Apprentice

Mitsubishi Heavy Industries, Ltd.

1d•$19 - $24•Remote

About The Position

Through the years and continuing through today, Mitsubishi Heavy Industries America Corrugating Machinery Division (CMD) serves the growing, dynamic packaging industry with leading edge equipment systems, sales, parts, technical and field support, making it one of the most respected suppliers to converters in North and Central America. The Electrical Field Service Engineer, Apprentice supports the Field Service team by assisting with the installation, troubleshooting, repair, and maintenance of corrugating and/or box-making machinery. This hands-on role is designed to build technical capability in mechanical systems, hydraulic components, and industrial equipment operation. Working directly under experienced Field Service Engineers, the apprentice will gain practical experience in diagnosing mechanical issues, performing component repairs, reading technical drawings, and supporting on-site equipment installations. This position requires strong mechanical aptitude and a commitment to learning in fast-paced, customer-facing industrial environments. The apprentice will participate in structured training, field assignments, and continuous skill development while contributing to safe, efficient, and high-quality service delivery.

Requirements

Education: High school diploma or equivalent required
Experience: Minimum of one (1) year of electrical experience including as an Electrician Apprentice, Journeyman Helper, or similar role.
Strong ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
Basic understanding of mechanical systems, hydraulics, and industrial equipment.
Ability to use standard electrical testing tools (multimeter, clamp meter, etc.)
Willingness to learn and take direction from experienced professionals.
Strong attention to detail and commitment to safety, including proper electrical safety practices (LOTO, PPE, ARC Flash Awareness).
Positive attitude and adaptability in dynamic environments.
Strong mechanical and electrical foundational knowledge, with the ability to troubleshoot basic electrical issues.
Excellent communication and teamwork skills.
Strong problem-solving mindset and ability to follow technical procedures.
Ability to work independently in the field once trained.

Nice To Haves

Electrical Certificate or Electrical Apprenticeship completion required (or in progress with documented hours).
Experience as an Electrician Apprentice, Journeyman Helper, or similar role strongly preferred
High-Voltage electrical experience (480V and above) highly preferred.

Responsibilities

Assist Field Service Engineers in responding to customer support requests.
Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines.
Support disassembly, inspection, and repair processes under supervision.
Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders.
Participate in the setup and installation of new equipment, including coordination with riggers and millwrights.
Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation.
Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities.
Assist in documenting service activities, including photos and detailed descriptions of work performed.
Report equipment issues, material needs, or safety concerns to supervising technicians or management.
Engage in structured learning activities, including technical training modules and performance evaluations.
Support operations as needed to maintain workflow and meet schedules and quality standards.
Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established procedures
This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned.