Electrical Engineer - BESS

Sungrow USA Corporation • Abilene, TX

122d • $80,000 - $120,000

About The Position

The Electrical Engineer position is a hybrid or Onsite position depending on the department requirement, and it plays an important role with this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be the key member of the service engineering team and it is a highly technical customer facing position.

Requirements

• Must possess the ability to work with test equipment and hand tools as required.
• Must possess customer service, problem-solving skills, and possess decision making and analytical skills.
• Must possess effective written and verbal communication skills.
• Demonstrates broad knowledge of electrical and construction site safety.
• Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Must have basic knowledge of Electrical Safety Standards.
• 4 years of experience in power electronics related companies as the service engineer/application engineer/R&D/Product Management or similar positions, or 2 years of experience with a Bachelor's degree or above, majoring in electrical engineering or similar majors.
• Solar industry, battery industry, or power electronics experience is preferred.

Nice To Haves

• Technical problem solving/analytical skills.
• Self-starter, strong initiatives, and an excellent communicator.
• System and product level mindset.
• Organization, detailed-oriented nature, and strong initiative.
• Strong technical support focus and a service-oriented individual both with sales team and customers.
• Modbus protocol knowledge is desired, but not required.
• English language proficiency required.
• Mandarin Chinese Proficiency desired, but not required.

Responsibilities

• Perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies.
• Perform as a lead on more complex field engineering assignments.
• Interact with customers to explain the technical scope of projects.
• Create and update field service procedures for troubleshooting and maintenance.
• Provide training to Customers, Vendors, and Internal Personnel as a virtual team member of the training center.
• Coordinate with R&D engineering in China for the generation of technical documents and training.
• Responsible for the technical issues of a certain region based on the job assignment.
• Lead the preparation of root cause reports to the customer.
• Lead and track technical issues from customers/FST/PM/etc. on Airtable to visualize the process of the issues.
• Analyze failures for trends requiring proactive actions and provide reports on findings.
• Provide feedback to the R&D team on possible mechanical and electrical design improvements.
• Advise, provide training on, and lead employees on various safety-related topics.
• Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory.
• Perform troubleshooting to investigate solar plant issues such as battery issues, inverter faults, inverter design issues, and utility grid transients.
• Work with customer SCADA engineers to set up systems communication and parameters.
• Research alternative components that can be used in the field.
• Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer.
• Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar/BESS plants.
• Help with the repair activities in the Service center.
• Prepare and submit field reports to customers and management.
• Support development of technical proposals and provide comments on the technical content and level of effort of the proposed scope of work.
• Conduct site visits, experimental investigations and analyze engineering problems. Propose solutions, alternatives, and provide recommendations.
• Inspects working conditions to ensure all products and activities are compliant with safety guidelines.
• Weekly call with Engineers from Headquarters to review the progress of the issues resolution process.
• Provide details for a monthly report.

Benefits

• Compensation commensurate with experience.
• Competitive benefits package and employee programs.
• Strong personal and company growth opportunities.

What This Job Offers

• Education Level: Bachelor's degree