Electrical Customer Service Engineer

Hyundai Engineering America • Ellabell, GA

49d

About The Position

We are seeking a proactive and technically skilled Electrical Customer Service Engineer with a strong background in electrical systems, field service operations, and communication. This role involves close collaboration with clients and internal teams to ensure the timely resolution of technical issues and maintain customer satisfaction.

Requirements

• Bachelor’s degree in Electrical Engineering or related area
• 3 - 5 years of experience in electrical construction engineering or customer services
• Strong communication and interpersonal skills to engage with clients, such as coordination, problem-solving, and teamwork skills
• Knowledge of construction-related documentation, submittals, drawings, reports, etc.

Nice To Haves

• Good understanding of electrical engineering principles and construction standards.
• Knowledge of construction-related documentation, submittals, drawings, reports, etc.
• Proficiency in electrical engineering and construction software applications, such as AutoCAD and Microsoft Office.

Responsibilities

• Provide technical support, troubleshooting, and customer service related to electrical systems and equipment installed at the project sites
• Involved in the electrical drawings, design specifications, and execution of electrical systems to identify and resolve issues
• Collaborate with construction teams and other engineers to integrate electrical systems efficiently
• Monitor and inspect the installation of electrical systems to ensure quality and safety.
• Communicate directly with clients to address system concerns and provide technical clarification.
• Coordinate with subcontractors, vendors, and engineering teams for repair, replacement, or modification work.
• Ensure all service activities comply with electrical codes, project standards, and safety regulations.
• Submit accurate service reports, inspection records, and maintenance documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees