Electrical Branch Manager

Mister Sparky • South Daytona, FL

238d • $80,000 - $95,000

About The Position

At Service Minds, we place exceptional service at the core of everything we do. As a proud member of the Altamont Capital Partners portfolio, we are the leading operators of Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning. As a dominant franchise operator within the esteemed Authority Brands system, Service Minds is strategically positioned for significant growth throughout the Southeast. Our dynamic and growth-oriented enterprise currently spans Florida, Alabama, and Georgia, with ambitious plans to expand further into new markets in the coming years. If you're passionate about growth and eager to drive success within a company where service excellence is a core value, we invite you to join our team and help shape the future with us.

Requirements

• Proven experience in the electrical industry is essential.
• Previous experience in a leadership or managerial role, with a strong track record of team success and growth.
• Strong leadership abilities with an emphasis on emotional intelligence-ability to connect with and motivate team members.
• Excellent communication skills, both written and verbal, with the ability to train and mentor team members effectively.
• High level of integrity and trustworthiness in all business dealings.
• Strong organizational and time-management skills.
• Ability to manage multiple projects and priorities in a fast-paced, growth-driven environment.
• Proficient in using management software and tracking tools for KPIs, revenue, and performance metrics.
• Experience in managing budgets and driving revenue growth.
• Knowledge of the National Electrical Code (NEC), safety protocols, and electrical regulations.

Responsibilities

• Lead with passion and accountability, ensuring a culture of excellence within the team.
• Oversee all aspects of branch operations, from staffing and training to compliance and customer satisfaction.
• Train, develop, and retain electricians to foster a high-performing team.
• Cultivate a positive and productive work environment that aligns with professional standards.
• Uphold our 'white collar' image in the 'blue collar' industry.
• Ensure compliance with NEC and local codes, safety protocols, and industry standards.
• Drive sales and profit growth for the branch through effective management and strategic planning.
• Oversee the training of new team members to ensure technical proficiency and service excellence.
• Manage scheduling and performance reviews, ensuring team members are meeting or exceeding expectations.
• Maintain branch equipment, tools, and inventory in a well-organized and safe manner.
• Monitor financial performance, ensuring cost control and operational efficiency.
• Conduct routine performance reviews and provide regular feedback to electricians to drive development.
• Actively manage and drive key performance indicators (KPIs), such as revenue, customer satisfaction, and technician productivity.
• Address and resolve customer complaints in a timely and professional manner, ensuring customer retention and satisfaction.
• Collaborate with upper management to ensure adherence to company-wide objectives and initiatives.

Benefits

• Competitive guaranteed base salary of $80,000-$90,000+, with performance-based monthly bonuses.
• Top-performing Branch Managers earn $150,000+ annually.
• Company vehicle with fuel card.
• Comprehensive benefits package including: FREE Health Savings Account - Medical plan for employees or the option to choose from two additional low-cost medical plans.
• Dental & Vision insurance.
• Life Insurance coverage.
• Paid Time Off (PTO) and Paid Holidays.
• 401(k) with employer match.
• Employee discounts with Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning.
• Access to a comprehensive suite of brands under Service Minds, offering career advancement and extensive benefits across multiple skilled trades.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Specialty Trade Contractors